How to you signup to FPL with just a landline

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo

How to you signup to FPL with just a landline

Postby jounbug » 05/23/2018

I'm trying to purchase a VOIP key and port my existing landline phone number to FPL. I have cable internet, an grandstream HT701 ata device, and a landline number connected to the device from another provider. So, I want to switch to FPL and to get rid of any monthly payments, and I think I have all the stuff I need. But the process to do this requires creating an account first and that involves a) name 2) email and 3) a phone number that will be later used to verify the account through SMS. Since I only have a landline phone and it seems like FPL rejects my phone number because they don't support SMS to landline, I can't sign up? Do I have to get a cell phone which can receive text messages to sign up first? Can I use anyone's cell to do this? I don't understand why a SMS is necessary in the signup process? Is that the only way?
Sante et longevite viagrasansordonnancefr.com patients en bonne sante
jounbug
One Hit Wonder
 
Posts: 1
Joined: 05/23/2018

Re: How to you signup to FPL with just a landline

Postby Liptonbrisk » 05/23/2018

For account creation, please submit a ticket: https://support.fongo.com/hc/en-us/requests/new.

For the issue type, select "Freephoneline Desktop Application"-->"Activation code assistance"
I appreciate that you're not interested in the desktop app, but this is just for initial account creation.

In the ticket, please explain that you don't have a cell phone that can receive SMS.

Please be advised that if your phone number does not belong to one of the following areas, it cannot be ported into Freephoneline: https://support.fongo.com/hc/en-us/articles/212436086.

You may also find the following links useful:
https://support.freephoneline.ca/hc/en- ... r-porting-
https://support.freephoneline.ca/hc/en- ... oneline-ca
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others


Return to Community Support

Who is online

Users browsing this forum: Google [Bot] and 23 guests