Outage notifications

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ScoFF
Quiet One
Posts: 25
Joined: 09/09/2010
SIP Device Name: Linksys SPA2102-NA
Firmware Version: 3.3.6
ISP Name: Acanac
Computer OS: Windows XP
Router: Linksys WRT54GL DD-WRT v24

Outage notifications

Post by ScoFF »

If there is a known outage will there be a post made or automated message left on the support phone line? I've been having issues lately with my Linksys SPA-2102 not being able to register. It's been fine up until now and I didn't make any changes, everything else on my network if okay.
This isn't a post asking for help so I won't go into details, I just come on the forums to see if there is an issue but I never see anything. Then I spend about an hour or more going through config changes and making test calls with my cellphone then I eventually see someone else complaining then it resolves itself.
It would be nice to know without ripping my network apart that I can just sit back and wait.
Is something happening tonight for instance? I'm in Ottawa, when it does register successfully I get a dial tone, but when make a call it just hangs, no ringing. If I call in using my cellphone and pick up the voip line the cellphone will hear a fast busy signal when I answer the voip phone.

I can't call out, can't call in. Registration fails mostly tonight.
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Outage notifications

Post by FONGO_steve »

There's been no outages since the new server was installed at the beginning of October. If there are interruptions of any kind, big or small, we will always get a notification here on the board ASAP.

It seems like your issues are definitely unrelated. Do you have port forwarding setup? Tried a DMZ? Tried using a SIP softphone like X-Lite to rule out hardware misconfiguration of the ATA?
Steve
Fongo
Development Support Specialist.
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