Java Runtime Environment Was Not Found error

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Java Runtime Environment Was Not Found error

Postby Hmm888 » 01/04/2019

I have the latest Java installed, Windows 7.

I receive this error when I attempt to launch the desktop application.

Please provide a solution.

Thank you.
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Does anyone use the desktop app?

Postby Hmm888 » 01/04/2019

I can't get the desktop to run, I have a Java Runtime error when I attempt to launch. Has support for this application been abandoned?
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Re: Does anyone use the desktop app?

Postby Liptonbrisk » 01/04/2019

Please don't crosspost in multiple discussion areas about the same issue. Thank you for your future consideration. Troubleshooting in multiple threads about the exact same issue becomes confusing.

The desktop app has been out of development, as far as I can tell, since February 23, 2013. However, I am able to install and run it perfectly fine on three different computers running Windows 10 version 1809 (OS Build 17763.253) 64 bit edition. Beyond what's suggested at viewtopic.php?f=8&t=19063&p=74810#p74810, I have no other ideas. The instructions were written for a Windows 8 user, but they work perfectly fine for Windows 7 and 10 as well, with the exception of step 3. To run Windows update in Windows 7 follow these steps: https://www.wikihow.com/Check-for-Updates-for-Windows-7.

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Re: Java Runtime Environment Was Not Found error

Postby PCP » 09/15/2020

I install java then install the app then i got a error java 193 so i found out after many try its java 32 bit that work and not 64 bite that work for the app
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Re: Java Runtime Environment Was Not Found error

Postby Liptonbrisk » 09/16/2020

PCP wrote:I install java then install the app then i got a error java 193 so i found out after many try its java 32 bit that work and not 64 bite that work for the app


That's step 7, listed in bold.

Liptonbrisk wrote: Beyond what's suggested at viewtopic.php?f=8&t=19063&p=74810#p74810
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Re: [Resolved] Java Runtime Environment Was Not Found error

Postby Hmm888_8 » 04/24/2021

Obivously this hasn't been resolved.

I understand that one might need an older 32 bit version of java for the freephoneline app to run?
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Re: [Resolved] Java Runtime Environment Was Not Found error

Postby Liptonbrisk » 04/24/2021

Hmm888_8 wrote:Obivously this hasn't been resolved.


viewtopic.php?f=8&t=19510&p=78858#p78069
PCP wrote:I install java then install the app then i got a error java 193 so i found out after many try its java 32 bit that work


So, again, that is step 7 listed in bold from http://forum.fongo.com/viewtopic.php?f= ... 810#p74810.
That link was included in my initial reply in this thread.

Since there was no response from OP (over 2 years until now) and since PCP's issue was resolved, this thread was marked as being resolved.

Hmm888_8 wrote:I understand that one might need an older 32 bit version of java for the freephoneline app to run?


No, the desktop app works using the latest version of 32 bit java for Windows, and the latest version of Windows 10 also works with the desktop app.
Step 7 in the link states, "ensure your 32 bit version of Java is up to date".

Is there some reason you needed another forum account?
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Re: [Resolved] Java Runtime Environment Was Not Found error

Postby Liptonbrisk » 04/24/2021

java.JPG
java.JPG (63.48 KiB) Viewed 655 times


And that works for me in Windows 10 64 bit Pro version 20H2 (OS Build 19042.928) on at least three PCs.
Attachments
windows.JPG
windows.JPG (21.15 KiB) Viewed 653 times
fpl.JPG
fpl.JPG (79.65 KiB) Viewed 655 times
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Re: Java Runtime Environment Was Not Found error

Postby Liptonbrisk » 05/30/2021

windows10.JPG
windows10.JPG (24.72 KiB) Viewed 180 times
The FPL desktop app continues to work in Windows 10 version 21H1.
Attachments
fpl.JPG
fpl.JPG (80 KiB) Viewed 180 times
java32.JPG
java32.JPG (36.72 KiB) Viewed 180 times
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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