[Resolved] Java Runtime Environment Was Not Found error

Hmm888 · Post by **Hmm888** » 01/04/2019

I have the latest Java installed, Windows 7.

I receive this error when I attempt to launch the desktop application.

Please provide a solution.

Thank you.

Hmm888 · Post by **Hmm888** » 01/04/2019

I can't get the desktop to run, I have a Java Runtime error when I attempt to launch. Has support for this application been abandoned?

Post by **Liptonbrisk** » 01/04/2019

Please don't crosspost in multiple discussion areas about the same issue. Thank you for your future consideration. Troubleshooting in multiple threads about the exact same issue becomes confusing.

The desktop app has been out of development, as far as I can tell, since February 23, 2013. However, I am able to install and run it perfectly fine on three different computers running Windows 10 version 1809 (OS Build 17763.253) 64 bit edition. Beyond what's suggested at http://forum.fongo.com/viewtopic.php?f= ... 810#p74810, I have no other ideas. The instructions were written for a Windows 8 user, but they work perfectly fine for Windows 7 and 10 as well, with the exception of step 3. To run Windows update in Windows 7 follow these steps: https://www.wikihow.com/Check-for-Updates-for-Windows-7.

Free technical support is not offered for Freephoneline's Desktop Application.

PCP · Post by **PCP** » 09/15/2020

I install java then install the app then i got a error java 193 so i found out after many try its java 32 bit that work and not 64 bite that work for the app

Post by **Liptonbrisk** » 09/16/2020

PCP wrote:I install java then install the app then i got a error java 193 so i found out after many try its java 32 bit that work and not 64 bite that work for the app

That's step 7, listed in bold.

Liptonbrisk wrote: Beyond what's suggested at http://forum.fongo.com/viewtopic.php?f= ... 810#p74810

Hmm888_8 · Post by **Hmm888_8** » 04/24/2021

Obivously this hasn't been resolved.

I understand that one might need an older 32 bit version of java for the freephoneline app to run?

Post by **Liptonbrisk** » 04/24/2021

Hmm888_8 wrote:Obivously this hasn't been resolved.

viewtopic.php?f=8&t=19510&p=78858#p78069

PCP wrote:I install java then install the app then i got a error java 193 so i found out after many try its java 32 bit that work

So, again, that is step 7 listed in bold from http://forum.fongo.com/viewtopic.php?f= ... 810#p74810.
That link was included in my initial reply in this thread.

Since there was no response from OP (over 2 years until now) and since PCP's issue was resolved, this thread was marked as being resolved.

Hmm888_8 wrote:I understand that one might need an older 32 bit version of java for the freephoneline app to run?

No, the desktop app works using the latest version of 32 bit java for Windows, and the latest version of Windows 10 also works with the desktop app.
Step 7 in the link states, "ensure your 32 bit version of Java is up to date".

Is there some reason you needed another forum account?

Post by **Liptonbrisk** » 04/24/2021

: java.JPG (63.48 KiB) Viewed 12671 times

And that works for me in Windows 10 64 bit Pro version 20H2 (OS Build 19042.928) on at least three PCs.

Post by **Liptonbrisk** » 05/30/2021

: windows10.JPG (24.72 KiB) Viewed 12196 times

The FPL desktop app continues to work in Windows 10 version 21H1.

General_RIMT · Post by **General_RIMT** » 01/05/2022

Yeah installing 32-bit java was the trick for me.

Post by **Liptonbrisk** » 01/05/2022

I'm glad it's working for you.

Hmm888_8 · Post by **Hmm888_8** » 01/28/2023

Is there no more Freephoneline for PC? The link http://www.freephoneline.ca/downloads/f ... taller.exe is 404

Post by **Liptonbrisk** » 01/28/2023

Liptonbrisk wrote: Beyond what's suggested at http://forum.fongo.com/viewtopic.php?f= ... 810#p74810, I have no other ideas.

Step 9

Fongo Community Forums

[Resolved] Java Runtime Environment Was Not Found error

[Resolved] Java Runtime Environment Was Not Found error

Does anyone use the desktop app?

Re: Does anyone use the desktop app?

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Freephoneline for W10/W11 PC?

Re: Does anyone use the desktop app?