This number is already used as FollwMe number by someone els

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
Forum rules
Post Reply
Navon01
Just Passing Thru
Posts: 4
Joined: 12/24/2014
SIP Device Name: OBIHAI200

This number is already used as FollwMe number by someone els

Post by Navon01 »

Hi,

Trying to setup a number that was previously used as a FollowMe on the same account and same SIP, but getting the message above...
The number is also with FPL. The number also has another followme number setup.

This used to work perfectly up to about a month ago.

Has anything changed on the FPL platform?
If i try a totally different number the followme accepts it.

Any thoughts?


Thanks
Top
User avatar
Liptonbrisk
Technical Support
Posts: 2773
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: This number is already used as FollwMe number by someone

Post by Liptonbrisk »

Navon01 wrote:
Has anything changed on the FPL platform?
There's been a server migration: http://forum.fongo.com/viewtopic.php?f=15&t=19702.
You can read about possible issues at https://status.fongo.com/.
Until the "degraded performance" status clears, I suspect troubleshooting is pointless.

https://support.freephoneline.ca/hc/en- ... Follow-Me-
"Please note that you are unable to forward from a Freephoneline phone number to another Freephoneline phone number "

I know in the past that forwarding from FPL to FPL did work. I don't know if it's supposed to still work after server migration.
Possibly, you're dealing with an issue involving the server migration, but I have no clue.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
Top
Navon01
Just Passing Thru
Posts: 4
Joined: 12/24/2014
SIP Device Name: OBIHAI200

Re: This number is already used as FollwMe number by someone

Post by Navon01 »

Thank you @Liptonbrisk.

Seems like FPL to Fongo still works...for now :)
Liptonbrisk wrote:
Navon01 wrote:
Has anything changed on the FPL platform?
There's been a server migration: http://forum.fongo.com/viewtopic.php?f=15&t=19702.
You can read about possible issues at https://status.fongo.com/.
Until the "degraded performance" status clears, I suspect troubleshooting is pointless.

https://support.freephoneline.ca/hc/en- ... Follow-Me-
"Please note that you are unable to forward from a Freephoneline phone number to another Freephoneline phone number "

I know in the past that forwarding from FPL to FPL did work. I don't know if it's supposed to still work after server migration.
Possibly, you're dealing with an issue involving the server migration, but I have no clue.
Top
Post Reply

Return to “Community Support”