Cannot make outgoing calls: 484 "Address Incomplete"

[aegyssus]

Hi,
Anyone is getting this problem? I am not able to make outgoing call.
I keep on getting: 484 "Address Incomplete"
Does anyone know why this happened all of the sudden?
Many thanks!

[Liptonbrisk]

Outgoing Caller ID number spoofing is not allowed:
https://crtc.gc.ca/eng/archive/2018/2018-484.htm

Try a regular 11 digit NANP format using the number that's associated with your FPL account.

Refer to carlyle705's post: http://forum.fongo.com/viewtopic.php?f=8&t=19740#p77062.

Also, if you're trying to use outbound caller ID block, try disabling it.

[aegyssus]

Thanks for your reply, Liptonbrisk!
I am using the same configuration that I had for ten years. No cid spoofing. My number was always 1514NXXXXXX..
Are you saying that format of outgoing numbers should be like 1NXXNXXXXXX? I did not use to put 1 before the 10-digit number..

Many thanks!

[Liptonbrisk]

I see from your other post that you're using Asterisk alone and not Freepbx. I also see that you're using 11 digits with the 1 in front, so I'm out of ideas.
Unfortunately, I don't use Asterisk, so I'm unable to test myself.

If you want help from other potential Asterisk users, you may want to try posting your log files here containing the 484 SIP error code and also over at https://community.asterisk.org/ and https://www.dslreports.com/forum/voip.
I suspect you would get faster reponses at dslreports than at the asterisk forum.

[aegyssus]

Thanks a lot, Liptonbrisk!
FreePbx is a simple UI for Asterisk. It will end up generating configuration files that are perfectly compatible with my Asterisk. I only need to know what exactly has been changed in FreePBX...
And, as I mentioned, everything works just fine from Zoiper (voip client).

I will report back if I find anything useful.

[aegyssus]

Hi again,
It's finally solved It is indeed about the callerid.
Here is my config before:
exten => _1NXXNXXXXXX,1,Dial(SIP/${EXTEN}@Home)
exten => _1NXXNXXXXXX,n,Hangup()
... and after ...
exten => _1NXXNXXXXXX,1,Set(CONNECTEDLINE(name,i)=CID:51412312324)
exten => _1NXXNXXXXXX,2,Set(CALLERID(all)="My Name"<51412312324>)
exten => _1NXXNXXXXXX,3,Dial(SIP/${EXTEN}@Home)
exten => _1NXXNXXXXXX,n,Hangup()

I got "inspired" from what I found in FreePBX logs.

Cheers!

[Liptonbrisk]

Thank you very much for reporting back!