Any call from any phone going toVOICE MAIL SETUP menu

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moserg
One Hit Wonder
Posts: 1
Joined: 08/02/2020
SIP Device Name: GOIP
Firmware Version: GHSFVT-1.1-67

Any call from any phone going toVOICE MAIL SETUP menu

Post by moserg »

When call to Freephoneline - any call going to SETUP VOICEMAIL menu ("You have no messages... BLABLABLA..." form any phone number). Even nothing connected to account.
I belive that is server settings we have no control, whom to contact? Any idea?
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Jake
Technical Support
Posts: 2825
Joined: 10/18/2009

Re: Any call from any phone going toVOICE MAIL SETUP menu

Post by Jake »

https://support.fongo.com/hc/en-us/requests/new

I would also check that there is nothing in your follow me settings online.
If you have the unlock key, see which device is registered to the account and make sure it is one you recognise.
You can find these settings on your SIP Settings page https://www.freephoneline.ca/showSipSettings
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