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FPL number change

PostPosted: 12/16/2020
by mli2001
Does FPL still provide number change? I have moved to a different area code, and submitted a support ticket requesting change. No response so far.

I do have the VOIP unlock key for the old number.

Anyone did the same? Do you have to register a new number, and purchase a new unlock key?

Thanks!

Re: FPL number change

PostPosted: 12/16/2020
by bridonca
Fongo tech support is still very much affected by COVID19. I would send them a ticket once a week till you get a response. https://status.fongo.com/

I would probably get a disposable fongo account, and see if you can find a phone number you like. When you are able to reach Fongo technical support, let them know you want to port your fongo account over to freephoneline, or get a new number, whatever is easier or cheaper.

Re: FPL number change

PostPosted: 12/16/2020
by mli2001
That's very helpful.

Thanks!

Re: FPL number change

PostPosted: 12/25/2020
by Liptonbrisk