Recently setup Freephoneline on Grandstream HT802(1.0.27.2), everything works fine, except got caller number displayed on the phone.
Is it possible to display inbound caller name instead of phone number?
[Resolved] Grandstream HT802 Inbound Caller Name
- Liptonbrisk
- Technical Support
- Posts: 2772
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Grandstream HT802 Inbound Caller Name
FPL doesn't do CNAM (CallerID Name) lookups. Unless CNAM is being sent by the call provider, which often is not the case with cellular calls, only the phone numbers are going to appear. CNAM lookups cost money, and for a one time fee for VoIP unlock keys, FPL isn't going to do CNAM lookups.
If the originating service provider sends CNAM info, FPL will display it. You can test with Fongo Mobile to FPL calls or FPL to FPL calls. CNAM will appear.
If the originating service provider sends CNAM info, FPL will display it. You can test with Fongo Mobile to FPL calls or FPL to FPL calls. CNAM will appear.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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- Just Passing Thru
- Posts: 2
- Joined: 08/16/2021
- SIP Device Name: Grandstream HT802
- Firmware Version: 1.0.27.2
Re: Grandstream HT802 Inbound Caller Name
Thanks Liptonbrisk. I guess I'll live with it if that's the case.
- Liptonbrisk
- Technical Support
- Posts: 2772
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Grandstream HT802 Inbound Caller Name
You’re welcome!
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.