No Incoming calls go to VM without ringing

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qjamal
One Hit Wonder
Posts: 1
Joined: 08/27/2021
SIP Device Name: Grandstream HT287 1.1.0.42 Dev

No Incoming calls go to VM without ringing

Post by qjamal »

I have free phone line for 10 years. I never had this issue before. Outgoing calls works fine but when some try to call me it directly goes into VM without ringing. I tried voip, voip2 and voip4 same result with all. any help would be appriciated

Thanks

QJ
User avatar
Liptonbrisk
Technical Support
Posts: 2770
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: No Incoming calls go to VM without ringing

Post by Liptonbrisk »

FPL has been working fine for me for 11 years.

Device registration is required for incoming calls to work.

Visit viewtopic.php?f=8&t=20199 follow the steps, step by step, and provide all of the requested information, please.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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