[Resolved]Grandstream HT802 disconnecting from Freephoneline
Posted: 09/25/2021
Hello
Recently my old motorola ATA died and I replaced it with Grandstream HT802 (1.0.29.8)
The issue I experience now is disconnection from Freephoneline. The old motorola worked perfect with the Arris GT3452 from Cogeco. I unchecked the SIP box from the modem, even though it was not necessary with the old motorola.
I followed the instructions here to configure the Grandstream, but it disconnects from Freephoneline after a certain amount of time.
I am sure it is a timeout issue, but I cannot figure it out by myself.
These are some of my configs, maybe someone could help me.
Primary SIP Server: voip4.freephoneline.ca:6060
Prefer Primary SIP Server: No
NAT Traversal: Keep-Alive
SIP Registration: Yes
SIP Registration Failure Retry Wait Time: 20
SIP Registration Failure Retry Wait Time upon 403 Forbidden:120
Enable SIP OPTIONS/NOTIFY Keep Alive: OPTIONS
SIP OPTIONS/NOTIFY Keep Alive Interval: 20
SIP OPTIONS/NOTIFY Keep Alive Max Lost: 3
SIP REGISTER Contact Header Uses: WAN Address
Dial Plan: {[2345689]11|*98|[2-9]xxxxxxxxx|1[2-9]xxxxxxxxx|011xxxxxxxxxxxx.}
SUBSCRIBE for MWI: No, do not send SUBSCRIBE for Message Waiting Indication
Loop Current Disconnect Duration: 200
On Hook Timing: 400
Please let me know if I have missed something.
Thank you!
Recently my old motorola ATA died and I replaced it with Grandstream HT802 (1.0.29.8)
The issue I experience now is disconnection from Freephoneline. The old motorola worked perfect with the Arris GT3452 from Cogeco. I unchecked the SIP box from the modem, even though it was not necessary with the old motorola.
I followed the instructions here to configure the Grandstream, but it disconnects from Freephoneline after a certain amount of time.
I am sure it is a timeout issue, but I cannot figure it out by myself.
These are some of my configs, maybe someone could help me.
Primary SIP Server: voip4.freephoneline.ca:6060
Prefer Primary SIP Server: No
NAT Traversal: Keep-Alive
SIP Registration: Yes
SIP Registration Failure Retry Wait Time: 20
SIP Registration Failure Retry Wait Time upon 403 Forbidden:120
Enable SIP OPTIONS/NOTIFY Keep Alive: OPTIONS
SIP OPTIONS/NOTIFY Keep Alive Interval: 20
SIP OPTIONS/NOTIFY Keep Alive Max Lost: 3
SIP REGISTER Contact Header Uses: WAN Address
Dial Plan: {[2345689]11|*98|[2-9]xxxxxxxxx|1[2-9]xxxxxxxxx|011xxxxxxxxxxxx.}
SUBSCRIBE for MWI: No, do not send SUBSCRIBE for Message Waiting Indication
Loop Current Disconnect Duration: 200
On Hook Timing: 400
Please let me know if I have missed something.
Thank you!