[Resolved] Calls from certain numbers go to VM.
Posted: 11/23/2021
No issues with making & receiving any calls.
But last few months when get call from a specific phone #, it just goes to VM, phone never rings or missed call on my phone display.
The number carrier is...
Carrier:TELUS Alberta/1
I first thought my cordless phone blocking it, but it does not have any such feather, then I check my VoIP device, same.
How do I get this fixed?
No network or firewall issue, all calls come & I can make outgoing without issue, only 1 specific number.
Under website call logs, it shows
Disconnect reason as "Normal call clearing"
Please help.
Some additional info:
Product Model: HT802
Hardware Version: V1.6A Part Number -- 9610003716A
Software Version: Program -- 1.0.11.6 Bootloader -- 1.0.11.1 Core -- 1.0.11.2 Base -- 1.0.11.5
CPE -- 1.0.1.118
Software Status: Running Mem: 20628
System Up Time: 08:55:11 up 22 days
CPU Load: 16%
Network Cable Status: Up 100Mbps Full
PPPoE Link Up: Disabled
NAT: Unknown NAT
Port Status:
Port Hook User ID Registration
FXS 1 On Hook 1778XXXXXXX Registered
FXS 2 On Hook Not Registered
But last few months when get call from a specific phone #, it just goes to VM, phone never rings or missed call on my phone display.
The number carrier is...
Carrier:TELUS Alberta/1
I first thought my cordless phone blocking it, but it does not have any such feather, then I check my VoIP device, same.
How do I get this fixed?
No network or firewall issue, all calls come & I can make outgoing without issue, only 1 specific number.
Under website call logs, it shows
Disconnect reason as "Normal call clearing"
Please help.
Some additional info:
Product Model: HT802
Hardware Version: V1.6A Part Number -- 9610003716A
Software Version: Program -- 1.0.11.6 Bootloader -- 1.0.11.1 Core -- 1.0.11.2 Base -- 1.0.11.5
CPE -- 1.0.1.118
Software Status: Running Mem: 20628
System Up Time: 08:55:11 up 22 days
CPU Load: 16%
Network Cable Status: Up 100Mbps Full
PPPoE Link Up: Disabled
NAT: Unknown NAT
Port Status:
Port Hook User ID Registration
FXS 1 On Hook 1778XXXXXXX Registered
FXS 2 On Hook Not Registered