Fongo Community Forums

I ported my cell number in the past to freephoneline.ca without realizing it will not have text feature. Though I have forwarded this number to my cell phone, recently I have noticed sometime call is not getting forwarded properly specially if any apps call the number for account verification purpose like viber.

I am considering to move the number to free mobile to have the text option available as well.

Can you please elaborate how to do that? It will be highly appreciated.

Visit https://support.freephoneline.ca/hc/en- ... er-carrier

Once you port out, your FPL account will automatically be terminated, and if you have a VoIP unlock key, you will, in turn, lose it and any World Credits you may have.

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If you have further questions or require an official response, submit a ticket: https://support.fongo.com/hc/en-us/requests/new.