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[Resolved] Calls not working anymore, can't dial numbers

Posted: 02/18/2022
by mycky
Hi,
I'm using FPL since 10 years now and I always been able to configure my Linksys/PAP2T (firmware 3.1.15(LS)), but suddenly, 3 days ago, I got a problem I can't resolve...

Receiving calls works well, but I can't dial a numbers anymore. When I open the line, I have the normal tone, but when I press the phone keys to dial a phone number I'm hearing a weird noise that really look like I would dial a number on a very old phone, exactly like a rotary telephone sound. After pressing a few keys, the line just hang up. I have attached a sample in this post.
I haven't changed anything in the configuration since years, and I didn't make any recent changes in the router, neither changed my internet provider.

Anyone has an idea ?

Thanks for the help !

Re: Calls not working anymore, can't dial numbers

Posted: 02/18/2022
by Liptonbrisk
If you attached something, I don’t see it


Look for a setting, button, or switch on your phone that is currently set to “pulse”. Change from pulse dialling back to “tone or “touch-tone”.

Re: Calls not working anymore, can't dial numbers

Posted: 02/19/2022
by mycky
When I attached the file, I didn't see the error message "The extension wav is not allowed.". I tried aac, mp3 extensions but they are not accepted either.

So, you were right, the problem was the phone configuration itself, not the adapter.
3 kids at home, they played with the configuration.... gosh...

Thanks a lot !!!

Re: Calls not working anymore, can't dial numbers

Posted: 02/19/2022
by Liptonbrisk
Zip files will work.

You’re welcome! Enjoy the weekend.