[Resolved] Voicemail notification by email

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[Resolved] Voicemail notification by email

Postby fguser100 » 03/14/2022

Hi,

I got 3 voice mails on my freephonline last sunday (13-Mar-2022) and I got 0 email notification ( It did work before - I also verified spam folder and nothing is in there ).

Has anyone else experienced this issue ?

Thanks
fguser100
Quiet One
 
Posts: 30
Joined: 03/05/2022

Re: Voice mail notification by email does not work since wee

Postby Liptonbrisk » 03/14/2022

I tested right now. Email was received almost immediately.
Next time this happens, login at https://www.freephoneline.ca/mailbox to see whether any voicemail is listed.

Are you experiencing the problem right now? I’m not, but I didn’t test on Sunday.

Login at https://www.freephoneline.ca/voicemailSettings. Check your voicemail to email setting.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Posts: 2764
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SIP Device Name: Obihai 202/2182, Groundwire
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Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Voice mail notification by email does not work since wee

Postby fguser100 » 03/14/2022

It worked fine since last couple of days.

I just restested and also changed email from yahoo to gmail and I got the email notification almost right away.

I tested sending email to my yahoo and I received them all. So I know that my yahoo email is working. Also I do receive a lot of emails in this yahoo email almost every days.

So it must be specific to freephoneline and yahoo ; but it did work last week.

I'll be using my gmail for voice mail notification for now.

Thanks for your help.
fguser100
Quiet One
 
Posts: 30
Joined: 03/05/2022

Re: Voice mail notification by email does not work since wee

Postby Liptonbrisk » 03/14/2022

Perhaps there was an issue on Sunday (I don’t know).

If you go through this thread, there was an issue during peak times, but I was under the impression that the problem was resolved:
viewtopic.php?f=8&t=20292.

Since you indicate the problem is fixed for you by switching to gmail, I will mark this thread as "Resolved".
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2764
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others


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