[Resolved] FPL not working?

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo

[Resolved] FPL not working?

Postby alexis.marcil » 05/09/2022

Hello, since this morning, my FPL phone with ATA is not working... going straight to voicemail and cannot make outgoing call... is it working for you?
alexis.marcil
Just Passing Thru
 
Posts: 2
Joined: 05/09/2022

Re: FPL not working?

Postby Liptonbrisk » 05/09/2022

Yes, FPL is working fine on incoming calls on three numbers I just tested. I can test more.

If you need help, please answer the questions listed at viewtopic.php?f=8&t=20199.

Also let us know what proxy server you're using.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: FPL not working?

Postby Liptonbrisk » 05/09/2022

Interesting. Incoming calls is suddenly not working on one of my FPL numbers while registered on voip.freephoneline.ca

Try voip4.freephoneline.ca:6060 or voip2.freephoneline.ca instead.

I've contacted someone at Fongo about the issue involving voip.freephoneline.ca
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: FPL not working?

Postby alexis.marcil » 05/09/2022

Well, now everything seems to be fine... maybe a momentary glitch
alexis.marcil
Just Passing Thru
 
Posts: 2
Joined: 05/09/2022

Re: FPL not working?

Postby Liptonbrisk » 05/09/2022

alexis.marcil wrote:Well, now everything seems to be fine... maybe a momentary glitch


A number of people have had an issue with voip.freephoneline.ca today.

I'm glad the service is working for you again.

If you are registered on voip.freephoneline.ca and encounter an incoming call issue again this week, I suggest switching servers.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others


Return to Community Support

Who is online

Users browsing this forum: No registered users and 35 guests