[Resolved for now] Incoming calls from new servers?

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[Resolved for now] Incoming calls from new servers?

Postby Dude » 05/10/2022

Hello,
I've been using Freephoneline for a number of years and just over the past couple days my incoming calls stopped working. I have my firewall setup to only allow incoming connections to port 5060 if they are from one of Freephoneline's servers (voip.freephoneline.ca, voip2.freephoneline.ca, voip3.freephoneline.ca, voip4.freephoneline.ca); however, the incoming calls now seem to originate from random IP's over in the EU. They are of course being blocked by pfSense (my firewall) which is why my incoming calls don't work anymore. Is there a new set of servers that Freephoneline is using now?
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Dude
Just Passing Thru
 
Posts: 3
Joined: 05/10/2022
ISP Name: CarryTel
Router: pfSense

Re: Incoming calls from new servers?

Postby Liptonbrisk » 05/10/2022

The RTP IPs are 208.85.218.149 and 208.85.218.150 (which you can't block in order for incoming calls to work). They are located in Ontario.

voip3.freephoneline.ca no longer works, by the way. It appears to be used in the FPL desktop app only, but you can't register using it anymore with an ATA or IP Phone. The server doesn't accept FPL VoIP unlock key SIP credentials.

Also, there was an incoming call issue with voip.freephoneline.ca starting yesterday. Try changing to voip2.freephoneline.ca or voip4.freephoneline.ca:6060.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Incoming calls from new servers?

Postby Dude » 05/10/2022

Thanks Liptonbrisk!

I just noticed your post after I created mine :)
https://forum.fongo.com/viewtopic.php?f=8&t=20389

I checked and everything seems to be working great again this morning. I was (and still am) using voip.freephoneline.ca but it all seems great now.
Dude
Just Passing Thru
 
Posts: 3
Joined: 05/10/2022
ISP Name: CarryTel
Router: pfSense

Re: Incoming calls from new servers?

Postby Liptonbrisk » 05/10/2022

Dude wrote:
I checked and everything seems to be working great again this morning. I was (and still am) using voip.freephoneline.ca but it all seems great now.


Okay, I would be interested in knowing if voip.freephoneline.ca continues working for you for incoming calls after 5 p.m. EST when (I'm guessing) server load increases.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Incoming calls from new servers?

Postby Dude » 05/10/2022

Did some testing throughout the day and all calls came through successfully on voip.freephoneline.ca. Maybe I was just lucky.

I tried at 3 pm, 5 pm and 9pm.

Thanks for the tip though; I'll keep voip2.freephoneline.ca ready if I do experience any issue.
Dude
Just Passing Thru
 
Posts: 3
Joined: 05/10/2022
ISP Name: CarryTel
Router: pfSense

Re: Incoming calls from new servers?

Postby Liptonbrisk » 05/10/2022

You’re welcome!

Yes, I’ve been testing voip.freephoneline.ca since 10 a.m. EST, and it’s been working fine today for incoming calls.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others


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