[Resolved] Dead air calling out, or upon being put on hold

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Re: Dead air calling out, or upon being put on hold

Postby Erft » 07/17/2022

If you want to check whether a most recent incoming call has reached your ATA, log into your ATA and navigate to Voice-->Information-->Last Caller Number.

I clicked every link in my ATA because the above isn't there, but there isn't any kind of caller info, anything that looks like the above at all. I've never needed it before, so it's probably no great loss.
Thanks for the tip about the odd-looking numbers and scanners. I can't recall ever seeing a number like that before, but in case I do, I have all that other info you've given me.
Since I replaced voip4 with voip, I haven't had the dead air problem at all. Fingers crossed that that was the problem.

Thanks for your help, Liptonbrisk, I really appreciate it.
Erft
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Posts: 50
Joined: 05/14/2018
SIP Device Name: Cisco SPA122
Firmware Version: 1.3.3 (015)
ISP Name: Teksavvy, cable
Computer OS: Windows 10
Router: SPA122, LAN, 2 FXS

Re: Dead air calling out, or upon being put on hold

Postby Liptonbrisk » 07/17/2022

Erft wrote:
Liptonbrisk wrote:If you want to check whether a most recent incoming call has reached your ATA, log into your ATA and navigate to Voice-->Information-->Last Caller Number.

I clicked every link in my ATA because the above isn't there, but there isn't any kind of caller info, anything that looks like the above at all.


Maybe this helps:
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Liptonbrisk
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SIP Device Name: OBi202
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Re: Dead air calling out, or upon being put on hold

Postby Erft » 07/17/2022

Aaaaah. Thank you.
Erft
Active Poster
 
Posts: 50
Joined: 05/14/2018
SIP Device Name: Cisco SPA122
Firmware Version: 1.3.3 (015)
ISP Name: Teksavvy, cable
Computer OS: Windows 10
Router: SPA122, LAN, 2 FXS

Re: [Resolved] Dead air calling out, or upon being put on ho

Postby Liptonbrisk » 07/17/2022

You’re welcome.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2333
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:8680EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin

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