VPN and setting up a grandstream HT801 ATA – Need help

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pa1lab
Just Passing Thru
Posts: 5
Joined: 12/06/2022

VPN and setting up a grandstream HT801 ATA – Need help

Post by pa1lab »

I couldn't find any topics regarding VPN. I use the vpn in openvpn directly on my Asus RT-AC68U router and I use the ATA Grandstream HT801 (1.0.41.5). I would like to know if there is a configuration to do on my ATA regarding my VPN, I saw a place that talks about openvpn except I do not know too much. Thank you for your help.
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Liptonbrisk
Technical Support
Posts: 2773
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: VPN and setting up a grandstream HT801 ATA – Need help

Post by Liptonbrisk »

Sorry, I'm not going to be supporting VPNs, which lies outside the purview of supporting FPL, as far as I'm concerned.

If you enable a killswitch, that means when your VPN goes down so does your FPL service, and then whether your VPN service always handles UDP port traffic and DNS properly are other factors I'm not interested in troubleshooting. Also, you will likely be increasing jitter and pings by using a third party VPN service.

Helping to support FPL is enough without adding additional points of failure.

If you want help with the OpenVPN features in your router and are using Merlin (which I suggest using), then you can try asking at https://www.snbforums.com/forums/asuswrt-merlin.42/.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
pa1lab
Just Passing Thru
Posts: 5
Joined: 12/06/2022

Re: VPN and setting up a grandstream HT801 ATA – Need help

Post by pa1lab »

Because vpns are becoming more and more popular, no I don't use killswitch, but thank you for your reply
User avatar
Liptonbrisk
Technical Support
Posts: 2773
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: VPN and setting up a grandstream HT801 ATA – Need help

Post by Liptonbrisk »

Yes, I use them, but I'm not going to be supporting them.

And whenever you do have a problem, the first thing I'm going to suggest is disabling the VPN first to check whether the VPN is causing a problem.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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