Close my account

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
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Roger
Just Passing Thru
Posts: 4
Joined: 12/05/2022
SIP Device Name: handy tone 286
Firmware Version: Program-- 1.1.0.26
ISP Name: b2b2c
Computer OS: windows 11
Router: TL-WR940N

Close my account

Post by Roger »

Hi
I want to cancel my account on freephoneline.How to do that

Thank you
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Liptonbrisk
Technical Support
Posts: 2770
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Close my account

Post by Liptonbrisk »

Login at https://www.freephoneline.ca/updateAccountDetails. Select "Close Account".

Alternatively, you can submit a ticket: https://support.fongo.com/hc/requests/new

Choose "My Account Inquiry" for the final issue type.

You will lose your VoIP unlock key, Freephoneline number, and any potential World Credits you may have.

Volunteer moderators and users don't have access to your account. We don't work for Fongo.

Support staff is not obliged to respond here.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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