I have been with freephoneline for almost 10 years now. The service has been excellent!
The number I have with the service is tied to a land line in my home which I use infrequently. Is there a way to port my number from freephoneline to a mobile carrier within Quebec? Has anyone had any luck or know what the steps would be?
Porting from Freephoneline to a mobile carrier
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- Just Passing Thru
- Posts: 2
- Joined: 06/28/2023
- Liptonbrisk
- Technical Support
- Posts: 2773
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Porting from Freephoneline to a mobile carrier
Visit https://support.freephoneline.ca/hc/en- ... er-carrier.
When porting out, you will lose your VoIP unlock key, Freephoneline account, and any World Credits you may have.
Limitations are subject to the conditions of the service providers/carriers you're interested in transferring into. Contact them for assistance.
When porting out, you will lose your VoIP unlock key, Freephoneline account, and any World Credits you may have.
Limitations are subject to the conditions of the service providers/carriers you're interested in transferring into. Contact them for assistance.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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- Just Passing Thru
- Posts: 2
- Joined: 06/28/2023
Re: Porting from Freephoneline to a mobile carrier
Thanks very much for the details.
Not sure if there are some cell carriers that have been able to receive a freephoneline number as a port-in in Quebec?
If anyone has had any luck, please let me know.
Not sure if there are some cell carriers that have been able to receive a freephoneline number as a port-in in Quebec?
If anyone has had any luck, please let me know.
- Liptonbrisk
- Technical Support
- Posts: 2773
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Porting from Freephoneline to a mobile carrier
Christogramed wrote: Not sure if there are some cell carriers that have been able to receive a freephoneline number as a port-in in Quebec?
If the number is in your rate centre (associated with your physical address), then it's unlikely that Rogers, Bell, Telus, Videotron, etc., would reject the port request, provided they also provide service for that rate centre. It's not as though they wouldn't want your business.
I believe you'll get a faster response by contacting the cellular provider you're interested in using. Any restriction or limitation would be on their end.
Fongo can't refuse legitimate port out requests (after respecting the conditions listed at https://support.freephoneline.ca/hc/en- ... er-carrier).
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.