Calling out & its not ringing-Trendnet 652BRP & LinksysPAP2T

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migoddard
Just Passing Thru
Posts: 5
Joined: 02/05/2011
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6
ISP Name: Rogers Cable
Computer OS: Windows 7 Home Premium
Router: Trendnet 652BRP

Calling out & its not ringing-Trendnet 652BRP & LinksysPAP2T

Post by migoddard »

I have a Linksys PAP2T and a Trendnet 652BRP Router and when I dial random phone numbers, it doesn't ring.
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by laurent »

Do you hear a fast-busy signal when you're finished dialing? Do you have a dial-tone before you start dialing?
migoddard
Just Passing Thru
Posts: 5
Joined: 02/05/2011
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6
ISP Name: Rogers Cable
Computer OS: Windows 7 Home Premium
Router: Trendnet 652BRP

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by migoddard »

I hear a dial tone when I pick up the phone....dial the number...then complete silence...for at least 30 seconds. I checked my call log to see if the number dialed out and it did.
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by FONGO_steve »

Few quick questions to get the ball rolling:

1) Has it ever worked before? If yes, has anything changed since then? Even something as small as a firmware update on a device.
2) Your own PAP2T, or one that was purchased from us back when we used to sell those models?
3) Was it configured according to the guide we have posted in our forums here?
4) Have you tried bypassing the router and/or setting up port forwarding?
Steve
Fongo
Development Support Specialist.
migoddard
Just Passing Thru
Posts: 5
Joined: 02/05/2011
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6
ISP Name: Rogers Cable
Computer OS: Windows 7 Home Premium
Router: Trendnet 652BRP

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by migoddard »

1. Yes, I switched Routers. I now have a Trendnet 654BRP
2. My own PAP2T
3. Yes.
4. Yes, I bypassed the router so there is nothing wrong with the PAP2T. It was working with my old router.
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by FONGO_steve »

In that case, I'd say to setup the Trendnet router to port forward UDP ports 5060-6061 and 10000-20000. It looks like the Trendnet is not properly routing the VOIP traffic, where as your old router did since you said it worked on that one.
Steve
Fongo
Development Support Specialist.
migoddard
Just Passing Thru
Posts: 5
Joined: 02/05/2011
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6
ISP Name: Rogers Cable
Computer OS: Windows 7 Home Premium
Router: Trendnet 652BRP

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by migoddard »

Does anyone know how to open just the ports I need on the Trendnet 652BRP?
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by bridonca »

As you came to realize by now, the Trendnet firmware is pretty awful. Fortunately, you can upgrade to a much better DD-WRT firmware. You can get it here. http://www.dd-wrt.com/site/support/router-database
tbrummell
Tried and True
Posts: 330
Joined: 09/21/2010
SIP Device Name: PIAF/Mitel/PolyCom/Cisco
Firmware Version: Asterisk 1.8
ISP Name: Rogers
Computer OS: CentOS/Windows2008/Win7/Android
Router: pfSense/Neoware thin client
Location: Ottawa

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by tbrummell »

bridonca wrote:As you came to realize by now, the Trendnet firmware is pretty awful. Fortunately, you can upgrade to a much better DD-WRT firmware. You can get it here. http://www.dd-wrt.com/site/support/router-database
Depends on hardware version of his 652BRP. v2 is not compatible "V1.xR same H/W as TEW- 632BRP, V2.xR completely different (not compatible)".
migoddard
Just Passing Thru
Posts: 5
Joined: 02/05/2011
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6
ISP Name: Rogers Cable
Computer OS: Windows 7 Home Premium
Router: Trendnet 652BRP

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by migoddard »

Thanks for all your help. I do have a v2.2R. I think I will return it and get a different one. Any recommendations?
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by laurent »

I like my Linksys WRT54GL with firmware Tomato on it, but there's many more choices, especially if you want 'N' wireless.
User avatar
bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by bridonca »

Anything that can flash to DD-WRT is a great router. Expensive routers are surprisingly rather pointless. The performace certainly does not scale to the price.

I personally get most of my routers from the Salvation army, or Kijiji and flash them to DD-WRT. It amazes me how the stock firmware is still so buggy, and slow, or how a simple firmware flash to DD-WRT makes someone's trash into an absolute treasure!
grmoro
Just Passing Thru
Posts: 17
Joined: 09/07/2010
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: Diallog
Computer OS: Windows 2000, XP, and Vista
Router: TP-Link TD-8840T
Location: Toronto, Ontario

Re: Calling out & its not ringing-Trendnet 652BRP & LinksysP

Post by grmoro »

Hi. Some TrendNet routers are crap when it comes to working with the PAP2's, and the 652BRP and the 632BRP, but their 431BRP and the 432BRP (G) are amazing, right out of the box. After many, many days reflashing and configuring the 652BRP and the 632BRP would not consistently work with the PAP2's at all. Replacing them with a NetGear WNR854T ($20 from TigerDirect.ca refurbished) , or a TrendNet 431BRP and the 432BRP ($30-40 new from many sources), and these routers work fantastic with their latest firmware. Another 2 excellent units are the TP-Link TD-8816 (adsl modem, router, and single port switch), or the TD-8840T (adsl modem, router, and 4-port switch) and an external wireless router setup as a WAP and you've got a solid network & VOIP installation! PM me if you need more info.
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