Not ringing for caller
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- Just Passing Thru
- Posts: 18
- Joined: 07/02/2009
- SIP Device Name: Linksys PAP2T
- Firmware Version: 5.1.6
Not ringing for caller
I have FPL setup for home. When I call the number - it rings at home - but the caller does not hear a ring.
Any ideas?
Any ideas?
- FONGO_steve
- Site Moderator
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- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
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- Location: Cambridge
Re: Not ringing for caller
Can you please send the following information to steve@freephoneline.ca
Freephoneline #
Number of person calling you
Exact time of call where issue occured
I will pull up the call from the logs, run some testing and open the appropriate ticket if necessary
Freephoneline #
Number of person calling you
Exact time of call where issue occured
I will pull up the call from the logs, run some testing and open the appropriate ticket if necessary
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
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- Quiet One
- Posts: 26
- Joined: 09/13/2009
- ISP Name: Teksavy with Acanac MLPPP
- Router: TOMATO MLPPP
Re: Not ringing for caller
same problem here - just emailed you the info.
thanks
thanks
Re: Not ringing for caller
Same problem here. I have 3 lines through FPL and all three have the same problems, but doesnt happen all the time.
- FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: Not ringing for caller
Got an email out on this one, will let those affected know what's up when I get some response back from it
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
Re: Not ringing for caller
Same for me here. Not ringing for caller...
I'm using a linksys PAP2.
I found out that this happen only when I plug my ATA (FPL) on the phone circuit of my house.
If i plug a phone directly on the ATA, the ringing for caller is back.
I'm using a linksys PAP2.
I found out that this happen only when I plug my ATA (FPL) on the phone circuit of my house.
If i plug a phone directly on the ATA, the ringing for caller is back.
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- Quiet One
- Posts: 26
- Joined: 09/13/2009
- ISP Name: Teksavy with Acanac MLPPP
- Router: TOMATO MLPPP
Re: Not ringing for caller
That's a really good observation, maybe this could be related to the voltage/freq setting in our PAP box?
- FONGO_kris
- Site Moderator
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- Contact:
Re: Not ringing for caller
Different phones accept different voltage/frequency ranges. Best to contact the manufacturer or... the back of the box
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Re: Not ringing for caller
This doesn't really explain why it's the caller that doesn't hear the ringing.
The phones are all ringing correctly in my house...
The phones are all ringing correctly in my house...