Caller id

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
Post Reply
ogammo
Active Poster
Posts: 59
Joined: 06/24/2009
SIP Device Name: PAP2T,SPA3102,RT31P2
ISP Name: Acanac
Computer OS: vista

Caller id

Post by ogammo »

i was receiving caller id through my pap2t, but for almost a month now i am not receiving any id only private number , nothing changed in my setup
i tried everything i can from reset to fac rory setting in both my router and ata to changing setting on the ata but nothing happened
so i guess it is from fpl side
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: Caller id

Post by FONGO_kris »

Could be the recent routing changes we've made to our call processing on the backend of our server. Same issues arise with phone not ringing etc... I've alerted the programmers and I'm working on changing the routing tables back.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
ogammo
Active Poster
Posts: 59
Joined: 06/24/2009
SIP Device Name: PAP2T,SPA3102,RT31P2
ISP Name: Acanac
Computer OS: vista

Re: Caller id

Post by ogammo »

when this problem will be solved
thanks
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Caller id

Post by FONGO_steve »

I just sent an email earlier today to see what's happening with this, still waiting back on it
Steve
Fongo
Development Support Specialist.
ogammo
Active Poster
Posts: 59
Joined: 06/24/2009
SIP Device Name: PAP2T,SPA3102,RT31P2
ISP Name: Acanac
Computer OS: vista

Re: Caller id

Post by ogammo »

still waiting for the fix of this situation
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: Caller id

Post by FONGO_kris »

So are we, we're working very hard to resolve this issue but so far there are more pressing issues than this.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
ogammo
Active Poster
Posts: 59
Joined: 06/24/2009
SIP Device Name: PAP2T,SPA3102,RT31P2
ISP Name: Acanac
Computer OS: vista

Re: Caller id

Post by ogammo »

yeah i know Kris, all the telephone now is not working.
i just wanted to remind you for the issue.
thanks and keep the good and hard work , i appreciate FPL efforts to keep the system working in excellent condition.
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: Caller id

Post by FONGO_kris »

No problem, I'm open to any suggestions you may have to improve the service.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
ogammo
Active Poster
Posts: 59
Joined: 06/24/2009
SIP Device Name: PAP2T,SPA3102,RT31P2
ISP Name: Acanac
Computer OS: vista

Re: Caller id

Post by ogammo »

still the problem exists, is it only my line or everybody else.
can someone please confirm?
thanks
Post Reply