My Phone Number is automatically changed?

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henry81
Just Passing Thru
Posts: 21
Joined: 10/16/2009
SIP Device Name: PAP2T
Firmware Version: 5.1.6
ISP Name: Rogers
Computer OS: Win 7

My Phone Number is automatically changed?

Post by henry81 »

Hi
It is so weird that my FPL number is automatically changed to another phone number.
My FPL number is 4164770738. Now it have been changed to 4166420882.
I know this because i used my FPL to call my cell phone and i found my FPL number have been changed...
I think you made the mistake that you could port the phone number of someone else to my FPL number??? Please check....
henry81
Just Passing Thru
Posts: 21
Joined: 10/16/2009
SIP Device Name: PAP2T
Firmware Version: 5.1.6
ISP Name: Rogers
Computer OS: Win 7

Re: My Phone Number is automatically changed?

Post by henry81 »

It is so weird that when i use the softphone to call my cell phone, I get the my FPL number display... 416-477-0738
But when i use my ATA to call my cell phone, I get another phone number display... 416-642-0882
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: My Phone Number is automatically changed?

Post by FONGO_kris »

Your number hasn't been changed at all.

In the conversion from SIP to PSTN and vice versa, sometimes CID is lost, this is especially true because we don't use all "premium" carriers to keep costs down. Sometimes they block CID from being passed through their switch.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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