can't call 819-271-****

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atlas2001
Just Passing Thru
Posts: 9
Joined: 06/28/2009

can't call 819-271-****

Post by atlas2001 »

Hi,

have problem calling my cell phone from fpl.My fpl # is from ottawa and my cell phone from hull.Any other cell phone i call is working to hull.My cell provider is virgin mobile and any other virgin mobil in the 819-351-**** is working but 819-271-**** not working and this two is from the same location.Any help ?
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: can't call 819-271-****

Post by FONGO_kris »

Please email fpl admin with the email address below with the full phone number as well as detailed descriptions of what happens when you phone those numbers.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
atlas2001
Just Passing Thru
Posts: 9
Joined: 06/28/2009

Re: can't call 819-271-****

Post by atlas2001 »

ok i email all informations now

thanks for your help
atlas2001
Just Passing Thru
Posts: 9
Joined: 06/28/2009

Re: can't call 819-271-****

Post by atlas2001 »

still no response from the admin :cry:
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: can't call 819-271-****

Post by FONGO_steve »

atlas2001 wrote:still no response from the admin :cry:
Let me check what's up for you when he gets here.. he's usually pretty snappy at responding to all our emails unless it got filtered as junk mail by mistake and he never saw it.
Steve
Fongo
Development Support Specialist.
atlas2001
Just Passing Thru
Posts: 9
Joined: 06/28/2009

Re: can't call 819-271-****

Post by atlas2001 »

I have resent my email
leyteboyz
Just Passing Thru
Posts: 5
Joined: 09/28/2009

Re: can't call 819-271-****

Post by leyteboyz »

I have same problem.....if i call 613 from ottawa speacially rogers wont work......if i called pizzapizza or bell 613310bell saying my "TARIF PLAN NOT COVERED'' is there any way to get fix this,,,its local # how come????
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: can't call 819-271-****

Post by FONGO_kris »

Please make sure your dial plan is correct, some dial plans only allow certain numbers to be dialed - area codes, only with a 1 infront of the number etc... Here is ours:

(911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|98*|[6-7]x*xxxxxxxxxxx.)
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
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