Lost sound when using router

[kuzz]

Hello,

I'm using the freephoneline softphone. After I've installed a wireless router (TPLink Tl-WR720N) while I still have no problem connecting to the server and making calls but the sound is lost (I can't hear anything on the other end). When I connect my cable modem directly to the computer, everything is back to normal.... what should I change maybe in my router settings to get the sound back?

Thank you.

[Jake]

Make sure the correct ports are forwarded to the right IP. When you switch from wired to wireless your router may issue you with a new IP, so if you have it all set up on your old IP you may need to change it.

This says it is for the ATA, but I think it applies to the softphone as well http://support.freephoneline.ca/entries ... talled-ATA

[Hyrules]

Port forward and make sure you disable SIP ALG function in the router. I causes more troubles than it help.

[FONGO_mike]

Make sure the correct ports are forwarded to the right IP. When you switch from wired to wireless your router may issue you with a new IP, so if you have it all set up on your old IP you may need to change it.

This says it is for the ATA, but I think it applies to the softphone as well http://support.freephoneline.ca/entries ... talled-ATA

+1