alll FPL number is not connected now
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- Active Poster
- Posts: 65
- Joined: 03/18/2012
- SIP Device Name: Obi202
- Firmware Version: 3.2.2 5857EX
- ISP Name: Teksavvy Cable+DSL
- Computer OS: Windows 10 pro 64bit
- Router: Sonicwall TZ500+R7000+EX7000
- Smartphone Model: iPhone 6s ios 11.4
- Android Version: Galaxy S3 Tab Oreo
- iOS Version: ipad pro 9.3.3 JB
alll FPL number is not connected now
as of now, 7:30am, all FPL number is not working, any update info?
-
- Active Poster
- Posts: 65
- Joined: 03/18/2012
- SIP Device Name: Obi202
- Firmware Version: 3.2.2 5857EX
- ISP Name: Teksavvy Cable+DSL
- Computer OS: Windows 10 pro 64bit
- Router: Sonicwall TZ500+R7000+EX7000
- Smartphone Model: iPhone 6s ios 11.4
- Android Version: Galaxy S3 Tab Oreo
- iOS Version: ipad pro 9.3.3 JB
Re: alll FPL number is not connected now
ok, i put one modem connected to voip2.freephoneline.ca and the other to voip.freephoneline.ca with my different FPL accounts, it turned out only voip2 is working now.
- Fongo Support
- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: alll FPL number is not connected now
Hi there,vostro wrote:ok, i put one modem connected to voip2.freephoneline.ca and the other to voip.freephoneline.ca with my different FPL accounts, it turned out only voip2 is working now.
Connecting to alternate server is not resolving the issue.
Please open a ticket for this issue to resolve.
Try to include details of your setup including modem/router, etc.
Last but not least, your device(s) need to be setup as per FPL gudelines.
To review the FPL guidelines, please visit the link below:
http://support.freephoneline.ca/entries ... redentials
Thanks,
-
- Active Poster
- Posts: 65
- Joined: 03/18/2012
- SIP Device Name: Obi202
- Firmware Version: 3.2.2 5857EX
- ISP Name: Teksavvy Cable+DSL
- Computer OS: Windows 10 pro 64bit
- Router: Sonicwall TZ500+R7000+EX7000
- Smartphone Model: iPhone 6s ios 11.4
- Android Version: Galaxy S3 Tab Oreo
- iOS Version: ipad pro 9.3.3 JB
Re: alll FPL number is not connected now
i have set up modem exactly same as your instruction in previous post, i never change since then. i just wonder what server side change caused this hassles.
- Fongo Support
- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: alll FPL number is not connected now
Hi there,vostro wrote:i have set up modem exactly same as your instruction in previous post, i never change since then.
Please send me a PM including additional details or open a support ticket for this issue.
Thanks,