GrandStream HT-502

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flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: GrandStream HT-502

Post by flomar »

Funkytown:

Thank you for the response but you might have n mind that I am just at the beginning in this kind of settings, and you locked me out from the first words Your said "dsl modem has to be in bridge mode" ????? I don't know what means my modem is from Rogers, do you mean the bridge mode from the ata?
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: GrandStream HT-502

Post by flomar »

Fuhkytown,

You showed in tutorial to change some settings in advance settings at Firmware server path and Config server path but these are already filled now by vbuzzer with- hwpro.vbuzzer.com/gs- if I will change it won't affect my vbuzzer settings??
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: GrandStream HT-502

Post by Funkytown »

flomar wrote:Fuhkytown,

You showed in tutorial to change some settings in advance settings at Firmware server path and Config server path but these are already filled now by vbuzzer with- hwpro.vbuzzer.com/gs- if I will change it won't affect my vbuzzer settings??

Server path is for Grandstream firmware so no it will NOT affect vbuzzer Voip Line 1 ;)
In GrandStream HT 502 there are 2 VOIP LINES so use Voip Line 2 for FPL just like I have shown
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: GrandStream HT-502

Post by Funkytown »

flomar wrote:my modem is from Rogers, do you mean the bridge mode from the ata?


for cable subscribers dont bridge mode and leave out pic 3 altogether!
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: GrandStream HT-502

Post by laurent »

By the way, Funkytown, for some reason I don't understand, ever since we discussed sharing our config, my setup has been working 100% flawless! I don't get it. heheh
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: GrandStream HT-502

Post by laurent »

Very nice guide! Thanks for sharing. Well, it looks like i'm going everything allright! I do have a shorter registration expiration though.
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: GrandStream HT-502

Post by Funkytown »

laurent wrote:By the way, Funkytown, for some reason I don't understand, ever since we discussed sharing our config, my setup has been working 100% flawless! I don't get it. heheh


It's all about the touch and the product, Go GrandStream Go!!! :P
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: GrandStream HT-502

Post by laurent »

And considering the ridiculously cheap price I paid for this, it's a great device! WAF (Wife Approval Factor) has gone up :)
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: GrandStream HT-502

Post by flomar »

Funkytown;

I setup my ata ht502, it seems that is working, i was able to call and receive calls for both provider but now I cannot access my ata when I cmd window ipconfig/renew it says that " No operation can be performed on Local Area Connection while it has its media disconnected" I wish to tell that my internet on laptop is working and if the dektop pc is conected to lan port of ata has no internet, when I connect to my router it gets internet. Before when i connect to ata I got 192.168.97.1 and I got the ata login page, and when I login there there wasa 192.168.97.1, I changed that to 192.168.2.1 as you showed in tutorial,but usually this is my router address.Even now it is, and the ata address is 192.168.2.4 but if i tipe in browser I got no connection it says that page with internet explore cannot display the webpage.
So i am happy that my both lines are working but now I am stuck with no access to my ata. If you have a solution feel free and light me up :idea: .Thanks man you are the great :D
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: GrandStream HT-502

Post by laurent »

You can not change any other part than the last part of the IP addresses in your lan. Changing the "97" to a "2" made it fall outside your network, technically speaking. I'll spare you the explanation; just keep the name first 3 numbers the same and only change the 4th.
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: GrandStream HT-502

Post by flomar »

laurent;

I am sorry but i didn't get it?????
How can i solve it?
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: GrandStream HT-502

Post by Funkytown »

the IP from the GrandStream router is unknown correct? If so.... Pick up any phone connected to the GrandStream ATA and wait for the dial tone and then Dial ***02 this will give you default ip of your GrandStream so that you can connect to your GrandStream from your Internet browser ;)
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: GrandStream HT-502

Post by laurent »

The only way you can (easily) change back the IP address of your ATA is by picking up the phone, dialing star 3 times: * * * and then follow the voice menus through the configuration. that's why I don't specify fixed IP to my devices, I use DHCP and set dhcp reservations in my tomato router. I've explained all that in my Howto guide here:
http://laurent.ca/2010/08/15/installing ... p-account/
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: GrandStream HT-502

Post by laurent »

Funkytown wrote:the IP from the GrandStream router is unknown correct? If so.... Pick up any phone connected to the GrandStream ATA and wait for the dial tone and then Dial ***02 this will give you default ip of your GrandStream so that you can connect to your GrandStream from your Internet browser ;)


He can't connect to his ATA because he manually changed it for something unreachable in his home network (outside the subnet mask).
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: GrandStream HT-502

Post by Funkytown »

laurent wrote:He can't connect to his ATA because he manually changed it for something unreachable in his home network (outside the subnet mask).


Yup he will need to put back the default Ip and submask of the GrandStream ;)
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: GrandStream HT-502

Post by flomar »

Funkytown wrote:the IP from the GrandStream router is unknown correct? If so.... Pick up any phone connected to the GrandStream ATA and wait for the dial tone and then Dial ***02 this will give you default ip of your GrandStream so that you can connect to your GrandStream from your Internet browser ;)


I did that but it gives me the ip that I can see in the router login 192.168.2.4 but that was in the router or network its address. I cannot access the 192.168.2.4 either, and I was never been able to access any ip address gave in my router login, so i am still stuck :idea:
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: GrandStream HT-502

Post by laurent »

You have to change it. Change it back to what it was, with the "97" as the third number. 192.168.97.something

The first 3 numbers absolutely need to be the same on every device in your network. Same as your pc, same as your router's IP.
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: GrandStream HT-502

Post by flomar »

laurent wrote:You have to change it. Change it back to what it was, with the "97" as the third number. 192.168.97.something

The first 3 numbers absolutely need to be the same on every device in your network. Same as your pc, same as your router's IP.

I am sorry but perhaps you didn't see my previous posting, I cannot login in my ata, where i can change my ata to that with 192.168.97.1
Can i change in some way or I might pray to not need anymore to login in ata? How can I change if I cannot login in ata????
I dialed *** or ***02 and only for ***02 I got the ip address 192.168.2.4, that one that I can see in router when I login to it.
In my network all is with 192.168.2 and the 1 is router ,2,3, 5 my pc's and with 4 my ata, but I was never been able to browse any of them before only for router with 1.
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: GrandStream HT-502

Post by laurent »

Typically, the easiest way is to use the voice prompts of the ATA to log in from a phone, just like voicemail. You ues the prompts to set it for either DHCP, or manual, and then if you set manual, you set the IP, gateway and subnets.

Typically, the preferred method is to put it in DHCP mode. This will make the ata request a valid address from your router automatically, and then keep that. Once you've powered up an ATA in dhcp mode, you use Funkytown's instructions to go in the voice prompts to READ the current ip address. And then, you punch that IP in your web browser of your pc, and go in the web configuraiton of the ATA.
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: GrandStream HT-502

Post by laurent »

Also be advised that playing with ip addresses and routers and network cards can break many things. You could end up with no internet at all. Perhaps you might want to seek the assistance of a friend to help you with your network? I wouldn't want to make things worse than they were before you began trying to configure your ATA.
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: GrandStream HT-502

Post by flomar »

laurent wrote:Typically, the easiest way is to use the voice prompts of the ATA to log in from a phone, just like voicemail. You ues the prompts to set it for either DHCP, or manual, and then if you set manual, you set the IP, gateway and subnets.

Typically, the preferred method is to put it in DHCP mode. This will make the ata request a valid address from your router automatically, and then keep that. Once you've powered up an ATA in dhcp mode, you use Funkytown's instructions to go in the voice prompts to READ the current ip address. And then, you punch that IP in your web browser of your pc, and go in the web configuraiton of the ATA.


As I posted already when I dial *** I am asked to enter option and after that I am getting "dinamic ip no" or any combination after star, if i am dialing ***02 and than push talk I got dinamic ip 192.168.2.4, that is not working to go in ata login???
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: GrandStream HT-502

Post by laurent »

I suggest you refer to your ATA's user manual, it's all detailed how to go in the voice menus and set new configuration for IP settings.
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: GrandStream HT-502

Post by Funkytown »

flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: GrandStream HT-502

Post by flomar »

laurent wrote:I suggest you refer to your ATA's user manual, it's all detailed how to go in the voice menus and set new configuration for IP settings.


I will look for the manual, if I will be able to find it maybe I google it if I cannot find it; I will post next days my experience with this issue.Thanks, anyway right now is doing what I need.
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: GrandStream HT-502

Post by flomar »

Ooh,mea culpa, i didnt see it, but Funkytown already got it, I will check tomorrow.
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