[resolved] No connection to the server

[akki]

Hi

Just signed up for Fongo, installed both Android App and Win Desktop App and cant use service.

However my old free phone line still works.

In Win app im getting: No connection to the server
on Android im getting: Fongo Connection failed - Click here to retry (this is for both, my WIFI and 3G(Bell))

Any suggestions?

Thank you

[akki]

Update:
I even tried DMZ mode on all computers, still no luck.
Then bypassed router, so there is no software/hardware firewall at all- no luck

On Android, still same problem, even over 3G

[akki]

I guess,... no suggestions/solutions?

[jaysupreme]

I have exactly the same problem as you. I have installed Dell Voice app on my Nexus S but I am unable to get connected to Fongo. Does anyone have an idea why it's not working?

[akki]

Good you answered, i thought this thread is invisible somehow

[ykhehra1]

same problem here. when I do test on my desktop application, it say might be port 13000 is blocked! Any solution.

[ducs]

Having the same issue on my Google nexus with Rogers. I don't know if this could help but I was using FreePhoneLine before with same email adress like the OP.

[irepressed]

Same issue here, subscribed yesterday with Win7 desktop application, then downloaded app on Android GNexus. Getting both errors as mentioned by OP.

[dco]

Please see what I found in this thread : viewtopic.php?f=32&t=4026

Maybe you can just edit your address (the 911 info fields) by login in to the website. I deleted my accounts and used that to create two working accounts. Hope this helps.

[akki]

Please see what I found in this thread : viewtopic.php?f=32&t=4026

Maybe you can just edit your address (the 911 info fields) by login in to the website. I deleted my accounts and used that to create two working accounts. Hope this helps.

I dbl checked my address and 911 info,.. all fine,.. i dont think that thats my problem ;(

[darkstar107]

I get this too. I've tried everything I can think of and my friend has tried too. Getting the same error that port 13000 needs to be opened, but it is.

[akki]

This is really not fair ,... they should start paying us to Alpha (nowhere close Beta, not to mention Final) test their software/service.....

[JamesK]

Hi
on Android im getting: Fongo Connection failed - Click here to retry (this is for both, my WIFI and 3G(Bell))

I also occasionally get that on my Google Nexus One phone via WiFi.

[jaysupreme]

With the latest version of Dell Voice 1.2.7, I was able to login to Fongo and place a call over 3g on Videotron. I didn't have a chance yet to test it at home over my Wi-Fi connection but the chances are good it will work!

For me, it's 50% resolved. Thank you!

EDIT: It's fully working now! On 3g and Wi-Fi.

[FONGO_mike]

Happy to hear everything is working for you now!