[resolved] No connection to the server
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- Just Passing Thru
- Posts: 8
- Joined: 02/08/2012
- Computer OS: Windows 7
- Router: WRT54G
- Smartphone Model: Atrix 4G
- Android Version: 2.3.7
[resolved] No connection to the server
Hi
Just signed up for Fongo, installed both Android App and Win Desktop App and cant use service.
However my old free phone line still works.
In Win app im getting: No connection to the server
on Android im getting: Fongo Connection failed - Click here to retry (this is for both, my WIFI and 3G(Bell))
Any suggestions?
Thank you
Just signed up for Fongo, installed both Android App and Win Desktop App and cant use service.
However my old free phone line still works.
In Win app im getting: No connection to the server
on Android im getting: Fongo Connection failed - Click here to retry (this is for both, my WIFI and 3G(Bell))
Any suggestions?
Thank you
The ability to speak does not make you intelligent.
Road to success is always under construction.
Road to success is always under construction.
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- Just Passing Thru
- Posts: 8
- Joined: 02/08/2012
- Computer OS: Windows 7
- Router: WRT54G
- Smartphone Model: Atrix 4G
- Android Version: 2.3.7
Re: No connection to the server
Update:
I even tried DMZ mode on all computers, still no luck.
Then bypassed router, so there is no software/hardware firewall at all- no luck
On Android, still same problem, even over 3G
I even tried DMZ mode on all computers, still no luck.
Then bypassed router, so there is no software/hardware firewall at all- no luck
On Android, still same problem, even over 3G
The ability to speak does not make you intelligent.
Road to success is always under construction.
Road to success is always under construction.
-
- Just Passing Thru
- Posts: 8
- Joined: 02/08/2012
- Computer OS: Windows 7
- Router: WRT54G
- Smartphone Model: Atrix 4G
- Android Version: 2.3.7
Re: No connection to the server
I guess,... no suggestions/solutions?
The ability to speak does not make you intelligent.
Road to success is always under construction.
Road to success is always under construction.
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- Just Passing Thru
- Posts: 9
- Joined: 02/09/2012
- SIP Device Name: Google Nexus S
- ISP Name: Videotron
- Computer OS: Windows 7 pro 64bits
- Router: Trendnet TEW-639gr Rev. 1.0r
Re: No connection to the server
I have exactly the same problem as you. I have installed Dell Voice app on my Nexus S but I am unable to get connected to Fongo. Does anyone have an idea why it's not working?
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- Just Passing Thru
- Posts: 8
- Joined: 02/08/2012
- Computer OS: Windows 7
- Router: WRT54G
- Smartphone Model: Atrix 4G
- Android Version: 2.3.7
Re: No connection to the server
Good you answered, i thought this thread is invisible somehow ![Smile :)](./images/smilies/icon_e_smile.gif)
![Smile :)](./images/smilies/icon_e_smile.gif)
The ability to speak does not make you intelligent.
Road to success is always under construction.
Road to success is always under construction.
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- Just Passing Thru
- Posts: 12
- Joined: 02/10/2012
- SIP Device Name: dell voice app
- Firmware Version: android 2.3
- Computer OS: vista
Re: No connection to the server
same problem here. when I do test on my desktop application, it say might be port 13000 is blocked! Any solution.
Re: No connection to the server
Having the same issue on my Google nexus with Rogers. I don't know if this could help but I was using FreePhoneLine before with same email adress like the OP.
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- One Hit Wonder
- Posts: 1
- Joined: 02/09/2012
- SIP Device Name: Android
- Firmware Version: 4.0.1
- ISP Name: Fido/Rogers
- Computer OS: Win7 X64
- Router: Linksys E3000
Re: No connection to the server
Same issue here, subscribed yesterday with Win7 desktop application, then downloaded app on Android GNexus. Getting both errors as mentioned by OP.
Re: No connection to the server
Please see what I found in this thread : http://forum.fongo.com/viewtopic.php?f=32&t=4026
Maybe you can just edit your address (the 911 info fields) by login in to the website. I deleted my accounts and used that to create two working accounts. Hope this helps.
Maybe you can just edit your address (the 911 info fields) by login in to the website. I deleted my accounts and used that to create two working accounts. Hope this helps.
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- Just Passing Thru
- Posts: 8
- Joined: 02/08/2012
- Computer OS: Windows 7
- Router: WRT54G
- Smartphone Model: Atrix 4G
- Android Version: 2.3.7
Re: No connection to the server
I dbl checked my address and 911 info,.. all fine,.. i dont think that thats my problem ;(dco wrote:Please see what I found in this thread : http://forum.fongo.com/viewtopic.php?f=32&t=4026
Maybe you can just edit your address (the 911 info fields) by login in to the website. I deleted my accounts and used that to create two working accounts. Hope this helps.
The ability to speak does not make you intelligent.
Road to success is always under construction.
Road to success is always under construction.
-
- Just Passing Thru
- Posts: 3
- Joined: 02/10/2012
Re: No connection to the server
I get this too. I've tried everything I can think of and my friend has tried too. Getting the same error that port 13000 needs to be opened, but it is.
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- Just Passing Thru
- Posts: 8
- Joined: 02/08/2012
- Computer OS: Windows 7
- Router: WRT54G
- Smartphone Model: Atrix 4G
- Android Version: 2.3.7
Re: No connection to the server
This is really not fair
,... they should start paying us to Alpha (nowhere close Beta, not to mention Final) test their software/service..... ![Evil or Very Mad :evil:](./images/smilies/icon_evil.gif)
![Sad :(](./images/smilies/icon_e_sad.gif)
![Evil or Very Mad :evil:](./images/smilies/icon_evil.gif)
The ability to speak does not make you intelligent.
Road to success is always under construction.
Road to success is always under construction.
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- Just Passing Thru
- Posts: 10
- Joined: 02/10/2012
- SIP Device Name: Android
- Firmware Version: 2.3.6
- ISP Name: Rogers cable
- Computer OS: Linux
- Router: Linux
Re: No connection to the server
I also occasionally get that on my Google Nexus One phone via WiFi.akki wrote:Hi
on Android im getting: Fongo Connection failed - Click here to retry (this is for both, my WIFI and 3G(Bell))
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- Just Passing Thru
- Posts: 9
- Joined: 02/09/2012
- SIP Device Name: Google Nexus S
- ISP Name: Videotron
- Computer OS: Windows 7 pro 64bits
- Router: Trendnet TEW-639gr Rev. 1.0r
Re: No connection to the server
With the latest version of Dell Voice 1.2.7, I was able to login to Fongo and place a call over 3g on Videotron. I didn't have a chance yet to test it at home over my Wi-Fi connection but the chances are good it will work!
For me, it's 50% resolved. Thank you!
EDIT: It's fully working now! On 3g and Wi-Fi.
For me, it's 50% resolved. Thank you!
EDIT: It's fully working now! On 3g and Wi-Fi.
- FONGO_mike
- Site Moderator
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Re: No connection to the server
Happy to hear everything is working for you now! ![Very Happy :D](./images/smilies/icon_e_biggrin.gif)
![Very Happy :D](./images/smilies/icon_e_biggrin.gif)
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.