nauru wrote:2014 has come and gone.
Why is it that this question about Halifax and Nova Scotia service is consistently ignored by FPL and Fongo staff? Don't your clients deserve at least a response that answers people's questions? If there's a technical item you're struggling with, please let people know. But frankly, being ignored for years isn't appreciated. People have been asking politely and enthusiastically about this for over three years as far as I can tell from forum posts, is it so hard to just have a dialog? Isn't that what the forum is for?
All we'd like is an update and an explanation of how things are coming, or what is causing a problem. Surely that's not too much to ask?
bridonca wrote:I have to admit, it is getting a bit pathetic. We got a brand new 782 area code, pretty much empty. How hard would it be for Fibernetics to grab a couple of exchanges?
My only assumption is that the exchanges here are too expensive, and if that is the case, that needs to change. It is just a bunch of numbers after all! Hard to growl at Fibernetics if that is the case of course.
threehappypenguins wrote:Just got off the phone with with CRTC. If the prices are truly high here, then Fongo needs to contact CRTC with a complaint so something can be done. http://www.crtc.gc.ca/eng/offices.htm
The Dartmouth office is 902-426-7997. Please call them, FONGO_jeff if what you are saying is accurate.
threehappypenguins wrote:I just don't understand how Halifax isn't low cost. I have Anveo, which costs me $40 a year and I was able to port my Halifax number in (technically Dartmouth). Why is it that Anveo can and you can't? Anveo is pretty cheap. I just don't like their customer service, and I had to rig my Obi202 by putting in my in-law's secondary voipmuch account so I could use their 811 feature (which Anveo does not have). We like 811. Saves us trips to the emergency!
threehappypenguins wrote:I just don't understand how Halifax isn't low cost. I have Anveo, which costs me $40 a year and I was able to port my Halifax number in (technically Dartmouth). Why is it that Anveo can and you can't? Anveo is pretty cheap. I just don't like their customer service, and I had to rig my Obi202 by putting in my in-law's secondary voipmuch account so I could use their 811 feature (which Anveo does not have). We like 811. Saves us trips to the emergency!
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