Should this number be free?
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- Just Passing Thru
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Re: Should this number be free?
I am wondering why this number is no longer free:
Burnaby - 778-807
Thanks
Burnaby - 778-807
Thanks
Re: Should this number be free?
Thank you it is working now.
When I tried it at 14:49 it still didn't work but at 17:12 it did. Thanks again!
![Smile :)](./images/smilies/icon_e_smile.gif)
Re: Should this number be free?
778-807-xxxx certainly should be free, especially as it is a Fibernetics (Fongo's CLEC and parent company) number. When I use the rate lookup table it is showing as a free call, so there should be no problem calling it.Venturess wrote:I used to be able to call these two numbers for free but now I see they are not. Can you please let me know why and whether or not they will become free?
Victoria - 778-406
Burnaby - 778-807
I haven't been in the forum for a while now as everything works so well with Fongo/Freephoneline and I haven't needed assistance until now.
Thank you.
Taz
778-406-xxxx is indeed Victoria, and that is on the free calling list of cities so hopefully support will check into this.
778,406,497E,Shaw Telecom Inc.,In Service,Victoria,
Re: Should this number be free?
The number is working fine. Thank you Jake. Great service.Jake wrote:That number is indeed on a Calgary listed exchange, http://www.fongo.com/calling/free/sdpmool wrote:Hi,
I just got a Koodo Calgary number 587--585-XXXX. This is a local number in Calgary dialing area, but Fongo/Freephoneline does not recognize as a free calling number. Would you please verify it?
Thanks.
Edit. I have been informed that this number should be added to the free calling list shortly. So try it tomorrow and see if the call goes through.
![Very Happy :D](./images/smilies/icon_e_biggrin.gif)
Area Code 587 586 - XXXX
How come this is "Long Distance". Its a Calgary local number and im pretty sure Calgary is part of the free to call places!
Re: Area Code 587 586 - XXXX
587-586 is indeed a Calgary numberdarkdrgn wrote:How come this is "Long Distance". Its a Calgary local number and im pretty sure Calgary is part of the free to call places!
Sometimes when new exchanges come online it takes a while for them to be added to the proper rate tables. Years ago it was a complete mess with hundreds of NPA-NXX numbers missing, and even some listed as free which should not have been!587,586,8301,TELUS Mobility,In Service,Calgary,
Anyway, hopefully someone from Fongo will see this and make sure it is added properly to the rate tables.
Fongo Support, I thought this was supposed to be automatic from quite a while ago now?
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Re: Area Code 587 586 - XXXX
Hello Jake,Jake wrote:587-586 is indeed a Calgary numberdarkdrgn wrote:How come this is "Long Distance". Its a Calgary local number and im pretty sure Calgary is part of the free to call places!Sometimes when new exchanges come online it takes a while for them to be added to the proper rate tables. Years ago it was a complete mess with hundreds of NPA-NXX numbers missing, and even some listed as free which should not have been!587,586,8301,TELUS Mobility,In Service,Calgary,
Anyway, hopefully someone from Fongo will see this and make sure it is added properly to the rate tables.
Fongo Support, I thought this was supposed to be automatic from quite a while ago now?
This was already added yesterday. Please ignore the message on your Fongo mobile device and place the call- should be free.
Regards,
Re: Should this number be free?
Area Code 587 586 - XXXX - I keep getting "Your account balance is insufficient to place this call" message.
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Re: Should this number be free?
Hi there,darkdrgn wrote:Area Code 587 586 - XXXX - I keep getting "Your account balance is insufficient to place this call" message.
What is the model of your Mobile device?
What is the version of the Fongo app installed?
Please let me know.
Thanks,
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- Just Passing Thru
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Re: Should this number be free?
Hi,
This Gatineau number should be free I believe, but it is coming up as $0.02.
819-938.
Can you have a look?
This Gatineau number should be free I believe, but it is coming up as $0.02.
819-938.
Can you have a look?
Re: Should this number be free?
It is actually listed as Ottawa-Hull, so it definitely should be free.taskmasta wrote:Hi,
This Gatineau number should be free I believe, but it is coming up as $0.02.
819-938.
Can you have a look?
Code: Select all
819,938,Allstream Inc.,In Service,Ottawa-Hull,
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- Just Passing Thru
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Unable to dial any number beginning 437-344-4xxx
My wife just got a new phone plan with a new local Toronto number beginning with digit 437-344-4xxx. I tried to call her using IOS fongo apps, I got "no rate found" message and unable to call her. Anybody know the reason why I can not call this new local Toronto phone numbers.
Re: Should this number be free?
Kainip, I moved your post.
This is obviously a new exchange so it has not been added to the rate tables yet.
Someone from Fongo should pick this up and add 437-344-XXXX numbers shortly.
This is obviously a new exchange so it has not been added to the rate tables yet.
Someone from Fongo should pick this up and add 437-344-XXXX numbers shortly.
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- Just Passing Thru
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Re: Should this number be free?
Hi Jake,Jake wrote:It is actually listed as Ottawa-Hull, so it definitely should be free.taskmasta wrote:Hi,
This Gatineau number should be free I believe, but it is coming up as $0.02.
819-938.
Can you have a look?Someone from Fongo should see this and get it added to the free list, or explain why it is not free.Code: Select all
819,938,Allstream Inc.,In Service,Ottawa-Hull,
I posted this way back in September. I'm still not able to call. Is there any way to get the Fongo folks to look at it?
Thanks
Re: Should this number be free?
They are supposed to be monitoring this thread, after all it is what they started it for.
Hopefully someone will say one way or another if it will be added. You can always try sending in a support ticket also, but posting in this thread should be enough..
Hopefully someone will say one way or another if it will be added. You can always try sending in a support ticket also, but posting in this thread should be enough..
Re: Should this number be free?
587-354-XXXX is should be free too (Shaw Telecom in Calgary)
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- One Hit Wonder
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Re: Should this number be free?
It's awesome there is a thread specific to this. My new cell number is a 289-783 and should be free but isn't. Thanks.
289,783,Rogers Communications Partnership (Wireless),8821,In Service,St. Catharines-Thorold,
289,783,Rogers Communications Partnership (Wireless),8821,In Service,St. Catharines-Thorold,
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Re: Should this number be free?
The Muskokas free calling areas aren't working properly for Freephoneline customers.
https://www.facebook.com/FongoMobile
https://www.facebook.com/FongoMobile
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Re: Should this number be free?
705-762-2393Liptonbrisk wrote:The Muskokas free calling areas aren't working properly for Freephoneline customers.
https://www.facebook.com/FongoMobile
Bala, Ontario
Does not work using Freephoneline
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Re: Should this number be free?
(705) 382-1356Liptonbrisk wrote:705-762-2393Liptonbrisk wrote:The Muskokas free calling areas aren't working properly for Freephoneline customers.
https://www.facebook.com/FongoMobile
Bala, Ontario
Does not work using Freephoneline
Burk's Falls
The Muskokas free calling area isn't fixed yet for FPL customers.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
Calls to Calgary 587
I just registered a new number with FPL in Calgary and I got it in the 403 range. I'm trying to call in the the 587 code (587-577-xxxx and 587-834-xxxx) but I get a message that I don't have sufficient funds, despite being local Calgary numbers.
I had a look on this forum and found out about the world rates lookup so I looked into it and both these 'areas' are listed as 0.02$. Is it 'normal' and is there any plans to change this in the near future?
Thanks
I had a look on this forum and found out about the world rates lookup so I looked into it and both these 'areas' are listed as 0.02$. Is it 'normal' and is there any plans to change this in the near future?
Thanks
Re: Should this number be free?
le_kid, I have moved your topic to here as this one should be monitored by Fongo.
587-577-xxxx and 587-834-xxx numbers are registered for Calgary as you stated:
Calls to Calgary should be free as per this list http://www.fongo.com/calling/free/#alberta
Fongo will need to add this to their rate tables so the calls are free.
These are probably fairly new exchanges so may be due for inclusion on the next update, but they need to be added non the less.
Fongo - I would suggest looking at other numbers in this area as this whole block seems to be not added.
587-577-xxxx and 587-834-xxx numbers are registered for Calgary as you stated:
Code: Select all
587,577,TELUS Mobility,8301,In Service,Calgary,
587,834,Bell Mobility,6574,Assigned,Calgary,
Fongo will need to add this to their rate tables so the calls are free.
These are probably fairly new exchanges so may be due for inclusion on the next update, but they need to be added non the less.
Fongo - I would suggest looking at other numbers in this area as this whole block seems to be not added.
Code: Select all
587,576,TELUS Mobility,8301,Assigned,Calgary,
587,577,TELUS Mobility,8301,In Service,Calgary,
587,578,TELUS Mobility,8301,In Service,Calgary,
587,579,TELUS Mobility,8301,In Service,Calgary,
587,580,TELUS Mobility,8301,In Service,Calgary,
587,581,TELUS Mobility,8301,In Service,Calgary,
587,582,TELUS Mobility,8301,In Service,Calgary,
587,583,TELUS Mobility,8301,In Service,Calgary,
587,584,TELUS Mobility,8301,In Service,Calgary,
587,585,TELUS Mobility,8301,In Service,Calgary,
587,586,TELUS Mobility,8301,In Service,Calgary,
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- One Hit Wonder
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Re: Should this number be free ?
Hi,
I am being charged for calling this number:
581-986
It's located in Boischatel, Quebec.
Is this normal?
Thanks
I am being charged for calling this number:
581-986
It's located in Boischatel, Quebec.
Is this normal?
Thanks
Re: Should this number be free?
That exchange is actually listed up as Quebec
So yes it certainly should be free. It could be that it is a new exchange and it is has not been added to the rate table correctly yet. Someone from Fongo should be monitoring this thread so it should get added, but I would also send in a support ticket (maybe the World Credits option) http://support.fongo.com/anonymous_requests/new Also see if you can put in a request for a refund for any amounts charged so far.
If that isn't the right place, I am sure it will be forwarded to the right person.
Code: Select all
581 986 Videotron General Partnership 328F In Service Quebec
If that isn't the right place, I am sure it will be forwarded to the right person.
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- Just Passing Thru
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Re: Should this number be free?
I believe this number should be free as well:
289-783-XXXX
NPA-NXX BLOCK Rate Centre Region Switch OCN LATA Eff date Disc date Map
289-783 A St Catharines-Thorold ON STCTONSTBMD 8821 ROGERS WIRELESS [link] 888 map
I was charged for a call made to this number.
Thank you.
289-783-XXXX
NPA-NXX BLOCK Rate Centre Region Switch OCN LATA Eff date Disc date Map
289-783 A St Catharines-Thorold ON STCTONSTBMD 8821 ROGERS WIRELESS [link] 888 map
I was charged for a call made to this number.
Thank you.