Mango wrote:Try to use your router to forward your ATA's RTP port range. This is identified on your ATA as RTP Port Min - RTP Port Max, by default 16384-16482. Forward UDP ports, not TCP. Let us know if that works.
mh1983 wrote:Then a voice prompt would announce "please wait", then the call came back.
mh1983 wrote:Had a similar issue though only temporarily and for a few calls. I'm on the same HT701/1.0.7.3 and official config. Is there something wrong with the official config or FPL's servers? (Or both?)
mh1983 wrote:Had a similar issue though only temporarily and for a few calls.
Natalie wrote:I tried doing some research on here but can't get a definitive answer. Are we not recommended to use voip3 for long; is it a temporary SIP server? I have just tried voip and the audio works but it's not as clear (it cuts out when the person on the voip line is talking) in comparison to when it was set to voip3.
Fongo Support wrote:Natalie wrote:I tried doing some research on here but can't get a definitive answer. Are we not recommended to use voip3 for long; is it a temporary SIP server? I have just tried voip and the audio works but it's not as clear (it cuts out when the person on the voip line is talking) in comparison to when it was set to voip3.
Hi,
You should only use sip servers from the document below:
http://support.freephoneline.ca/entries ... redentials
*****Use of Fongo SIP Servers that are not listed in this document will result in your account being suspended.
I hope this clarifies.
regards,
*****Use of Fongo SIP Servers that are not listed in this document will result in your account being suspended.
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