Authenticating on WiFi, not on mobile data

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AlexO
Just Passing Thru
Posts: 13
Joined: 05/05/2016
Smartphone Model: Nexus 5
Location: GTA

Authenticating on WiFi, not on mobile data

Post by AlexO »

I am traveling abroad, using Fongo for calls to and from Canada.

The problem is that while Fongo works fine over WiFi, it refuses to authenticate over cellular data.

Please advise.
Mauricedufour
One Hit Wonder
Posts: 1
Joined: 07/26/2020

Re: Authenticating on WiFi, not on mobile data

Post by Mauricedufour »

Hi!

Did you fixe your problem with fongo, because I have the same right now... Thanks .
AlexO
Just Passing Thru
Posts: 13
Joined: 05/05/2016
Smartphone Model: Nexus 5
Location: GTA

Re: Authenticating on WiFi, not on mobile data

Post by AlexO »

No, I would have posted otherwise.

Please let me know if you get it resolved.
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Jake
Technical Support
Posts: 2825
Joined: 10/18/2009

Re: Authenticating on WiFi, not on mobile data

Post by Jake »

It's possible that the mobile provider you are using is blocking the app. They could be blocking all voip traffic as they would obviously lose money if everyone used that instead of making calls through them.
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