Number of channels

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asammar
Just Passing Thru
Posts: 8
Joined: 07/18/2013
SIP Device Name: SPA2102
Firmware Version: 5.2.13
Computer OS: Windows 7
Router: E2000 (Tomato)

Number of channels

Post by asammar »

It is my understanding that free FPL accounts have only 2 channels. Is it the same for the Fongo Home service? How about Fongo Works?

In my use case I need to forward calls to another number so I need at least 4 channels to allow for 2 concurrent calls to be forwarded. Do any of the Fongo services offer that number of channels? I used to be with Fongo but had to port out a couple of years ago because of this issue. I prefer to come back if the scenario above is now possible.

Thank you.
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Liptonbrisk
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Re: Number of channels

Post by Liptonbrisk »

Freephoneline has 2 channels. Fongo Home Phone has 4.

I'm not sure about Fongo Works. You'd have to ask (or test yourself): https://support.fongo.com/hc/en-us/requests/new.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
asammar
Just Passing Thru
Posts: 8
Joined: 07/18/2013
SIP Device Name: SPA2102
Firmware Version: 5.2.13
Computer OS: Windows 7
Router: E2000 (Tomato)

Re: Number of channels

Post by asammar »

Thank you @Liptonbrisk. Much appreciated.
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Liptonbrisk
Technical Support
Posts: 2770
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Number of channels

Post by Liptonbrisk »

You're welcome!
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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