Savario wrote:Yes confirmed same problem here.
I reset it back to enabled on 03/05 and it was disabled again on 03/06
Happened also few months back but only one time.
Liptonbrisk wrote:[
It might be worth submitting a ticket and asking whether Follow Me settings for free accounts are reset periodically: https://support.fongo.com/hc/en-us/requests/new.
Choose "My account inquiry" for the final issue type.
I would be interested in the answer, actually. I've never heard of that happening before.
benze wrote:Liptonbrisk wrote:[
It might be worth submitting a ticket and asking whether Follow Me settings for free accounts are reset periodically: https://support.fongo.com/hc/en-us/requests/new.
Choose "My account inquiry" for the final issue type.
I would be interested in the answer, actually. I've never heard of that happening before.
I tried submitting a ticket and they told me they don't provide support for FPL accounts, and to use the community board. I was hoping that someone had more details explaining what/why this was happening.
Savario wrote:3 months exactly, happened again. Obviously they are resetting this every 90 days it looks like
Savario wrote:Thanks, I usually don't make outgoing calls.
The situation is much worse this time, as on Feb 6/2020 my account was disabled completely and I can't log back on.
Savario wrote:this continues to happen at least 3-4 times a year.
I notice now it requires you to re-enter all the follow me phone numbers (previously you could just flip the disabled to enabled and the previous numbers were there)
"Call Forwarding settings will be automatically reset (turned off) for accounts which have not been used to place an outgoing call for 30 days; FreePhoneLine accounts are not intended to be used primarily as a call forwarding service."
Savario wrote: Do you know if freephoneline numbers can be ported out to another provider?
Savario wrote:"Call Forwarding settings will be automatically reset (turned off) for accounts which have not been used to place an outgoing call for 30 days; FreePhoneLine accounts are not intended to be used primarily as a call forwarding service."
well that explains it! Thank you. People who make outgoing calls at least once every 30 days won't see this issue (it previously was probably set to 90 days) and it would happen maybe once or twice a year for me. Do you know if freephoneline numbers can be ported out to another provider?
benze wrote:Does anyone know if this restriction still applies if you have a VoIP unlock key?
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