Erft wrote:Line 1 is voip.freephoneline.ca:5060
Line 2 is voip2.freephoneline.ca:5060
Do you own two separate voip unlock keys? If not, you should expect problems if you're attempting to use both lines simultaneously for incoming calls with the same FPL account.
Regardless, switch line 1 to voip4.freephoneline.ca:6060
When the call to me went straight through to voicemail, I was not on line 1. I was not on the phone at all.
That's inconsequential. No one has to be on the phone in order for incoming calls to work.
If the problem was Line 2, shouldn't the phone have rung?
No. Not unless the FPL phone number on Line 2 was both called and registered on Line 2
I never said the problem was line 2. I'm saying the problem is voip.freephoneline.ca since voip.freephoneline.ca wasn't working for incoming calls.
For you, line 1 was using voip.freephoneline.ca
Edit:
You don't even have line 2 enabled, so no. Line 2 isn't enabled nor registered:
viewtopic.php?f=8&t=20423#p79975Disabling Line 2 is what you should be doing anyway with just 1 VoIP unlock key.By line, I mean log into your ATA and Navigate to Voice-->Line 1 and Line 2
Those are two separate lines.
Each one uses its own individual registration.
You can't use Line 1 with 15191234567 and Line 2 with 15191234567 at the same time, regardless of whether two different FPL proxy servers are used.
Only one Line will be registered at any moment.
When Line 2 makes a registration attempt and registers successfully, Line 1 will lose registration, and, consequently, incoming calls will not work on Line 1.
Eventually Line 1 will make a registration attempt (in approximately 3600 seconds), and, if successful, Line 2 will lose registration, and, consequently, incoming calls will not work on Line 2.
Also, too many registration attempts within a short period can cause you to be temporarily IP banned by FPL's proxy server.
Two ATA Lines requires 2 VoIP unlock keys.
Your ATA's setup guide is here:
viewtopic.php?f=15&t=16340 (bottom of the first post). Look at page 5 of the PDF guide. Line 2 is (purposely) disabled in step 8.
If you own two VoIP unlock keys, then you can provision the second one on Line 2.
Only one registration per FPL account is permitted at any time. Registration is required for incoming calls. You can't register both lines simultaneously using the exact same FPL account. A single line on an ATA is one registration.