OBiSupport wrote: Capturing Messages via Syslog
A syslog is a log of the status and debug messages sent out by your OBi unit. The messages are sent in syslog format over the network to an IP address and UDP port number you specify in the OBi's System Management (Device Admin) configuration settings.
You must use a program known as a syslog server to capture these messages and store them in a log file.
This log file is very useful for troubleshooting.
To troubleshoot issues with a SIP service (for SP1 or SP2 Service), you can also tell the OBi to log all the SIP messages exchanged with the ITSP. By default these SIP messages are not logged.
Here are the instructions on how to set-up your OBi so that it sends debug messages to the IP address x.y.w.z and port number ppppp. You will replace x.y.w.z and ppppp with the actual IP address and port number where your syslog server program is running.
Step 1: Find your OBi's IP address.
From phone handset attached to the OBi, press *** 1. The OBi's IP address will be announced.
Step 2: Configure the OBi's parameters for where to send debug messages.
Open the OBi's webpage (http://obi-ip-address) and navigate to System Management / Device Admin / Syslog.
Fill-in the "Server" parameter with x.y.w.z, and "Port" parameter ppppp – if different than default (514).
Note that ppppp must be in the range 1 - 65535.
Step 3: Enable logging of SIP Messages for SP1 (or SP2)
From the OBi device web page Voice Services settings, go to the SP1 Service (or SP2 Service) settings.
Change the "X_SipDebugOption" parameter to "Log All Messages."
Note: If your OBi device is managed from within OBiTALK, you have the option of configuring the syslog parameters from the OBiTALK-based OBi Expert Configuration web pages.
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Obihai Syslog Server Program for Windows
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There are many free syslog server programs available for download from the Internet.
You are free to use any that you like.
It is best to use one that supports time-stamping of the log messages.
For your convenience, Obihai Technology provides a free syslog server program.
Visit https://www.obitalk.com/forum/index.php ... 6#msg93816 to look for file.
Note: This program is for Windows machines only.
It must be run under the Windows Command Prompt, i.e. DOS window.
Syntax when running the Obihai syslog server:
C:\>syslogd -help
Usage: syslogd [-p=port] [-o=filename] [-nl] [-s=all]
-p: Listen to syslog messages at a port number other than the default (514).
For example -p=9000
-o: Output location and name for the log file of the captured syslog messages.
For example -o=c:\temp\test.log
-s: Options to control time-stamping and source IP Address.
-s=time enables time-stamping of each message
-s=ip enables logging the source IP address of each message
-s=all enables both time-stamp and source address
Note that -s=all is equivalent to -s=time -s=ip
-nl: Insert an extra blank line after each message (for better readability).
Please run the Obihai syslog server program with the following options (which includes time-stamping):
C:\>syslogd -nl -s=all
If you are using another syslog server program, please enable the time-stamping option of the program (usually time-stamping is enabled by default).
Obihai 200/202/300/302 ATA Setup Guide
Forum rules
DISCLAIMER
This forum is for those users who have already purchased a configuration file with the SIP settings needed to configure any SIP compatible device.
1. Please use this forum only as a means to share your configuration advice and guides for ATA devices and SIP clients that you are using with our service.
2. For any questions relating to device configuration, please use the other forum sections or post your question directly in the device topic that your question is meant for.
3. Please title your topics with only the name and model of your device so users can easily find the information they need.
4. Preferable format for posting here is compressing your screenshots of your successfully configured device into a .zip file, and post a brief description of the configuration.
Please stay on topic
DISCLAIMER
This forum is for those users who have already purchased a configuration file with the SIP settings needed to configure any SIP compatible device.
1. Please use this forum only as a means to share your configuration advice and guides for ATA devices and SIP clients that you are using with our service.
2. For any questions relating to device configuration, please use the other forum sections or post your question directly in the device topic that your question is meant for.
3. Please title your topics with only the name and model of your device so users can easily find the information they need.
4. Preferable format for posting here is compressing your screenshots of your successfully configured device into a .zip file, and post a brief description of the configuration.
Please stay on topic
-
- Technical Support
- Posts: 2991
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Obihai 200/202 ATA Setup Guide
https://www.obitalk.com/forum/index.php?topic=707.0
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
-
- Technical Support
- Posts: 2991
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Obihai 200/202 ATA Setup Guide
As of December 18, 2023, the "E" for entering Obitalk's Expert Menu has disappeared from Obitalk.com for the OBi2xx series ATAs. In other words, you're not supposed to be allowed to use Obitalk.com to configure or provision your OBi2xx series ATA anymore. There's probably a way to still do so using Obitalk.com (at the time of typing this post), but officially, you're not allowed.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
-
- Technical Support
- Posts: 2991
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Obihai 200/202/300/302 ATA Setup Guide
Also, the successor to the OBi2xx series ATAs appears to be Poly 4xx series ATAs.
https://support.hp.com/ca-en/product/se ... 2101854845
HP owns Poly.
Poly 4xx series ATAs support G.722 audio codec, but Freephoneline doesn't.
Poly 4xx series ATAs do not support consumer Google Voice.
https://support.hp.com/ca-en/product/se ... 2101854845
HP owns Poly.
Poly 4xx series ATAs support G.722 audio codec, but Freephoneline doesn't.
Poly 4xx series ATAs do not support consumer Google Voice.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
-
- Technical Support
- Posts: 2991
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Obihai 200/202/300/302 ATA Setup Guide
Obitalk is dead after October 31, 2024: https://support.hp.com/ca-en/document/i ... 1049883-16
Don't use Obitalk.com anymore for configuring or provisioning Freephoneline.
Don't use Obitalk.com anymore for configuring or provisioning Freephoneline.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.