Credits to Val, thank you for your help.
The attached PDF will help you set up your SPA122 device from scratch. It is a known working configuration so if you are having troubles with your SPA122 reset back to defaults and follow this guide.
Edit: Navigate to Voice-->SIP-->SIP Timer Values (sec)-->Reg Retry Intvl should be 120 seconds
https://support.freephoneline.ca/hc/en- ... redentials
Then do what Mango wrote below.
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SPA122 Setup Guide
Forum rules
DISCLAIMER
This forum is for those users who have already purchased a configuration file with the SIP settings needed to configure any SIP compatible device.
1. Please use this forum only as a means to share your configuration advice and guides for ATA devices and SIP clients that you are using with our service.
2. For any questions relating to device configuration, please use the other forum sections or post your question directly in the device topic that your question is meant for.
3. Please title your topics with only the name and model of your device so users can easily find the information they need.
4. Preferable format for posting here is compressing your screenshots of your successfully configured device into a .zip file, and post a brief description of the configuration.
Please stay on topic
DISCLAIMER
This forum is for those users who have already purchased a configuration file with the SIP settings needed to configure any SIP compatible device.
1. Please use this forum only as a means to share your configuration advice and guides for ATA devices and SIP clients that you are using with our service.
2. For any questions relating to device configuration, please use the other forum sections or post your question directly in the device topic that your question is meant for.
3. Please title your topics with only the name and model of your device so users can easily find the information they need.
4. Preferable format for posting here is compressing your screenshots of your successfully configured device into a .zip file, and post a brief description of the configuration.
Please stay on topic
5 posts
• Page 1 of 1
SPA122 Setup Guide
by Jake » 08/11/2014
- Attachments
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Cisco SPA122 ATA Config FreePhoneLine.pdf- (1.14 MiB) Downloaded 3094 times
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Jake - Technical Support
- Posts: 2719
- Joined: 10/18/2009
Re: SPA122 Setup Guide
by Mango » 01/16/2015
To prevent one-way or no audio with the new FPL switches, set the following from within Voice >> SIP:
Handle VIA received: yes
Handle VIA rport: yes
Substitute VIA Addr: yes
Handle VIA received: yes
Handle VIA rport: yes
Substitute VIA Addr: yes
- Mango
- Tried and True
- Posts: 411
- Joined: 08/14/2014
- SIP Device Name: OBi110
- Firmware Version: 1.3.0 (Build: 2824)
- ISP Name: Telus
- Computer OS: Windows 7
- Router: Toastman Tomato
Re: SPA122 Setup Guide
by aha » 04/02/2016
Hi,
This is what finally helped me.
Thanks a lot. I'll post my whole story later but after trouble shooting for days and even convincing rogers to disable SIP ALG on my router, this is what actually solved my one way audio problem where the other person could hear me but I couldn't hear them. Also I wasn't able to connect to certain phone numbers after I dialed. This has also been resolved.
This is what finally helped me.
Thanks a lot. I'll post my whole story later but after trouble shooting for days and even convincing rogers to disable SIP ALG on my router, this is what actually solved my one way audio problem where the other person could hear me but I couldn't hear them. Also I wasn't able to connect to certain phone numbers after I dialed. This has also been resolved.
- aha
- Just Passing Thru
- Posts: 3
- Joined: 04/02/2016
- SIP Device Name: Cisco SPA112
- Firmware Version: 1.3.5
- ISP Name: Rogers
- Computer OS: Windows 10
- Router: Hitron CGN3ACR
Re: SPA122 Setup Guide
by saunders000 » 10/29/2017
Hello,
I have recently switched from BELL DSL to Tecksavvy CABLE and can't get my CISCO ATA to work. I'm wondering whether my Linksys WRT1900ACS router isn't letting traffic through? I've configured the ATA122 using the parameters shared here and am at a loss. Not sure who to ask for help or where to go. Any ideas would be welcomed!! Thanks.
I have recently switched from BELL DSL to Tecksavvy CABLE and can't get my CISCO ATA to work. I'm wondering whether my Linksys WRT1900ACS router isn't letting traffic through? I've configured the ATA122 using the parameters shared here and am at a loss. Not sure who to ask for help or where to go. Any ideas would be welcomed!! Thanks.
- saunders000
- One Hit Wonder
- Posts: 1
- Joined: 10/29/2017
- SIP Device Name: SPA122
- Firmware Version: 1.4.1SR1
- ISP Name: Tecksavvy CABLE
- Computer OS: Windows 10
- Router: Linksys WRT1900ACS
Re: SPA122 Setup Guide
by Liptonbrisk » 10/29/2017
saunders000 wrote:Hello,
and can't get my CISCO ATA to work. .
Can you be a little more specific please? What isn't working?
Registration?
1) What does the registration status in the ATA indicate?
Linksys WRT1900ACS
a) Ensure whatever modem/router combo you're using with Teksavvy is in bridge mode.
b) And try disabling SIP ALG
Click https://www.phonepower.com/mediawiki/im ... 00AC09.png
c) Then reboot modem-->router (wait for it to be fully up and transmitting data)-->ATA in that order.
That's always the proper device reboot order.
2) Are you getting 1-way audio issues? I would recommend following these steps carefully, especially 1-14 at the bottom of this post: http://forums.redflagdeals.com/anyone-h ... #p26234003
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
-
Liptonbrisk - Technical Support
- Posts: 1247
- Joined: 04/26/2010
- SIP Device Name: OBi202
- Firmware Version: 3.2.2 (Build:5921EX)
- ISP Name: Cable
- Computer OS: Windows 10 x64 Pro
- Router: Asuswrt-Merlin
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