SPA122 Setup Guide

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This forum is for those users who have already purchased a configuration file with the SIP settings needed to configure any SIP compatible device.

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User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

SPA122 Setup Guide

Post by Jake »

Credits to Val, thank you for your help.

The attached PDF will help you set up your SPA122 device from scratch. It is a known working configuration so if you are having troubles with your SPA122 reset back to defaults and follow this guide.

Edit by LiptonBrisk: 1.Navigate to Voice-->SIP tab-->SIP Timer Values (sec)-->Reg Retry Intvl should be 120 seconds
https://support.freephoneline.ca/hc/en- ... redentials

2. (Do what Mango wrote below.)
In your SPA122 ATA, navigate to Voice-->SIP tab-->NAT Support Parameters, and make sure that the following settings are enabled:

a)Handle VIA received-->yes
b)Handle VIA rport-->yes
c)Substitute VIA Addr-->yes

3. In your SPA122 ATA, navigate to Voice-->Line 1 (or whatever Line you're using for FPL)-->SIP settings, and change SIP Port to a random number between 30000 and 60000. Do this for security reasons (to help avoid SIP Scanners/hackers). Also, this step may help to temporarily address a corrupted NAT association that's developed between a router and ATA (if you're having registration issues, try selecting a new random port number in this range, and then reboot the ATA. If that works, you were dealing with a corrupted/stale NAT association in your router).

4. In your ATA, navigate to Voice-->Line (whichever you use for FPL)-->Supplementary Service Subscription-->Block CID Serv:
a) change to no
b) Click "submit"
Do this to avoid 15 minute call drops.







By the way, these are the known methods for accessing the ATA:


Method A: LAN Access (Recommended First-Time Setup)

Prerequisite: USB-to-Ethernet adapter if laptop lacks Ethernet port

1. Connect an Ethernet cable from the computer to the yellow ETHERNET port on the SPA122.

2. Ensure the computer is set to obtain an IP address automatically (DHCP).

3. Open a web browser and navigate to http://192.168.15.1.

4. Log in with default credentials. Username is admin, and Password is admin (case-sensitive).

5. If the page doesn't load, manually set the computer's IP to 192.168.15.2 with subnet 255.255.255.0, then revert to automatic after configuration.

6. Change the default admin password (Navigate to Administration tab> Management > User List). This step is mandatory before Remote Management will function.

7. Navigate to Administration --> Management --> Web Access Management.

8. In Web Access Management, set
i) Admin Access to Enabled
ii) Web Utility Access to HTTP or HTTPS (HTTPS is more secure)
iii) Remote Management to Enabled
iv) Remote Management Port: Enter desired port (default 80)


9. Click "Submit" to save all settings.




Method B: WAN Access via IVR (After Method A Completed)

Please note this critical requirement: the default admin password must be changed via Method A before IVR code 7932# will function; otherwise, it returns "invalid option".

1. Connect an analog phone to "Phone 1" (grey port).

2. Press **** (four stars) to enter the IVR menu.

3. Dial 7932# followed by 1 to enable WAN access to the admin web server.

4. Dial **** (four stars) again to re-enter the IVR menu.

5. Dial 110# to hear the IP address announced.

6. Enter the IP address you heard into a web browser (include port if changed from default 80, ex. https://203.0.115.50:80).

7. Log in with the new admin credentials set in Method A.

8. Select Advanced view in the upper right for full configuration options.


IVR codes (after dialing ****)

110# -- Reads WAN (Internet port) IP address | Used for remote access after 7932# is enabled

210# Reads LAN (yellow Ethernet port) IP address | SPA122 only; default is 192.168.15.1

7932# Toggle WAN web access (1=enable, 0=disable)
Only works after changing default admin password


https://www.cisco.com/c/en/us/support/d ... pa122.html

Emulator is located at https://highspeed.tips/files/emulators/ ... ement.html.
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Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: SPA122 Setup Guide

Post by Mango »

To prevent one-way or no audio with the new FPL switches, set the following from within Voice >> SIP:

Handle VIA received: yes
Handle VIA rport: yes
Substitute VIA Addr: yes
aha
Just Passing Thru
Posts: 3
Joined: 04/02/2016
SIP Device Name: Cisco SPA112
Firmware Version: 1.3.5
ISP Name: Rogers
Computer OS: Windows 10
Router: Hitron CGN3ACR

Re: SPA122 Setup Guide

Post by aha »

Hi,

This is what finally helped me.

Thanks a lot. I'll post my whole story later but after trouble shooting for days and even convincing rogers to disable SIP ALG on my router, this is what actually solved my one way audio problem where the other person could hear me but I couldn't hear them. Also I wasn't able to connect to certain phone numbers after I dialed. This has also been resolved.
saunders000
One Hit Wonder
Posts: 1
Joined: 10/29/2017
SIP Device Name: SPA122
Firmware Version: 1.4.1SR1
ISP Name: Tecksavvy CABLE
Computer OS: Windows 10
Router: Linksys WRT1900ACS

Re: SPA122 Setup Guide

Post by saunders000 »

Hello,

I have recently switched from BELL DSL to Tecksavvy CABLE and can't get my CISCO ATA to work. I'm wondering whether my Linksys WRT1900ACS router isn't letting traffic through? I've configured the ATA122 using the parameters shared here and am at a loss. Not sure who to ask for help or where to go. Any ideas would be welcomed!! Thanks.
User avatar
Liptonbrisk
Technical Support
Posts: 3495
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 11 Pro
Router: Asuswrt-Merlin & others

Re: SPA122 Setup Guide

Post by Liptonbrisk »

saunders000 wrote:Hello,
and can't get my CISCO ATA to work. .
Can you be a little more specific please? What isn't working?
Registration?

1) What does the registration status in the ATA indicate?
Linksys WRT1900ACS
a) Ensure whatever modem/router combo you're using with Teksavvy is in bridge mode.

b) And try disabling SIP ALG
Click https://www.phonepower.com/mediawiki/im ... 00AC09.png

c) Then reboot modem-->router (wait for it to be fully up and transmitting data)-->ATA in that order.
That's always the proper device reboot order.

2) Are you getting 1-way audio issues? Visit viewtopic.php?f=8&t=20532
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.