Credits to Val, thank you for your help.
The attached PDF will help you set up your SPA122 device from scratch. It is a known working configuration so if you are having troubles with your SPA122 reset back to defaults and follow this guide.
Edit by LiptonBrisk: 1.Navigate to Voice-->SIP tab-->SIP Timer Values (sec)-->Reg Retry Intvl should be 120 seconds
https://support.freephoneline.ca/hc/en- ... redentials
2. (Do what Mango wrote below.)
In your SPA122 ATA, navigate to Voice-->SIP tab-->NAT Support Parameters, and make sure that the following settings are enabled:
a)Handle VIA received-->yes
b)Handle VIA rport-->yes
c)Substitute VIA Addr-->yes
3. In your SPA122 ATA, navigate to Voice-->Line 1 (or whatever Line you're using for FPL)-->SIP settings, and change SIP Port to a random number between 30000 and 60000. Do this for security reasons (to help avoid SIP Scanners/hackers). Also, this step may help to temporarily address a corrupted NAT association that's developed between a router and ATA (if you're having registration issues, try selecting a new random port number in this range, and then reboot the ATA. If that works, you were dealing with a corrupted/stale NAT association in your router).
4. In your ATA, navigate to Voice-->Line (whichever you use for FPL)-->Supplementary Service Subscription-->Block CID Serv:
a) change to no
b) Click "submit"
Do this to avoid 15 minute call drops.
By the way, these are the known methods for accessing the ATA:
Method A: LAN Access (Recommended First-Time Setup)
Prerequisite: USB-to-Ethernet adapter if laptop lacks Ethernet port
1. Connect an Ethernet cable from the computer to the yellow ETHERNET port on the SPA122.
2. Ensure the computer is set to obtain an IP address automatically (DHCP).
3. Open a web browser and navigate to http://192.168.15.1.
4. Log in with default credentials. Username is admin, and Password is admin (case-sensitive).
5. If the page doesn't load, manually set the computer's IP to 192.168.15.2 with subnet 255.255.255.0, then revert to automatic after configuration.
6. Change the default admin password (Navigate to Administration tab> Management > User List). This step is mandatory before Remote Management will function.
7. Navigate to Administration --> Management --> Web Access Management.
8. In Web Access Management, set
i) Admin Access to Enabled
ii) Web Utility Access to HTTP or HTTPS (HTTPS is more secure)
iii) Remote Management to Enabled
iv) Remote Management Port: Enter desired port (default 80)
9. Click "Submit" to save all settings.
Method B: WAN Access via IVR (After Method A Completed)
Please note this critical requirement: the default admin password must be changed via Method A before IVR code 7932# will function; otherwise, it returns "invalid option".
1. Connect an analog phone to "Phone 1" (grey port).
2. Press **** (four stars) to enter the IVR menu.
3. Dial 7932# followed by 1 to enable WAN access to the admin web server.
4. Dial **** (four stars) again to re-enter the IVR menu.
5. Dial 110# to hear the IP address announced.
6. Enter the IP address you heard into a web browser (include port if changed from default 80, ex. https://203.0.115.50:80).
7. Log in with the new admin credentials set in Method A.
8. Select Advanced view in the upper right for full configuration options.
IVR codes (after dialing ****)
110# -- Reads WAN (Internet port) IP address | Used for remote access after 7932# is enabled
210# Reads LAN (yellow Ethernet port) IP address | SPA122 only; default is 192.168.15.1
7932# Toggle WAN web access (1=enable, 0=disable)
Only works after changing default admin password
https://www.cisco.com/c/en/us/support/d ... pa122.html
Emulator is located at https://highspeed.tips/files/emulators/ ... ement.html.
SPA122 Setup Guide
Forum rules
DISCLAIMER
This forum is for those users who have already purchased a configuration file with the SIP settings needed to configure any SIP compatible device.
1. Please use this forum only as a means to share your configuration advice and guides for ATA devices and SIP clients that you are using with our service.
2. For any questions relating to device configuration, please use the other forum sections or post your question directly in the device topic that your question is meant for.
3. Please title your topics with only the name and model of your device so users can easily find the information they need.
4. Preferable format for posting here is compressing your screenshots of your successfully configured device into a .zip file, and post a brief description of the configuration.
Please stay on topic
DISCLAIMER
This forum is for those users who have already purchased a configuration file with the SIP settings needed to configure any SIP compatible device.
1. Please use this forum only as a means to share your configuration advice and guides for ATA devices and SIP clients that you are using with our service.
2. For any questions relating to device configuration, please use the other forum sections or post your question directly in the device topic that your question is meant for.
3. Please title your topics with only the name and model of your device so users can easily find the information they need.
4. Preferable format for posting here is compressing your screenshots of your successfully configured device into a .zip file, and post a brief description of the configuration.
Please stay on topic
-
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
SPA122 Setup Guide
You do not have the required permissions to view the files attached to this post.
-
- Tried and True
- Posts: 411
- Joined: 08/14/2014
- SIP Device Name: OBi110
- Firmware Version: 1.3.0 (Build: 2824)
- ISP Name: Telus
- Computer OS: Windows 7
- Router: Toastman Tomato
Re: SPA122 Setup Guide
To prevent one-way or no audio with the new FPL switches, set the following from within Voice >> SIP:
Handle VIA received: yes
Handle VIA rport: yes
Substitute VIA Addr: yes
Handle VIA received: yes
Handle VIA rport: yes
Substitute VIA Addr: yes
-
- Just Passing Thru
- Posts: 3
- Joined: 04/02/2016
- SIP Device Name: Cisco SPA112
- Firmware Version: 1.3.5
- ISP Name: Rogers
- Computer OS: Windows 10
- Router: Hitron CGN3ACR
Re: SPA122 Setup Guide
Hi,
This is what finally helped me.
Thanks a lot. I'll post my whole story later but after trouble shooting for days and even convincing rogers to disable SIP ALG on my router, this is what actually solved my one way audio problem where the other person could hear me but I couldn't hear them. Also I wasn't able to connect to certain phone numbers after I dialed. This has also been resolved.
This is what finally helped me.
Thanks a lot. I'll post my whole story later but after trouble shooting for days and even convincing rogers to disable SIP ALG on my router, this is what actually solved my one way audio problem where the other person could hear me but I couldn't hear them. Also I wasn't able to connect to certain phone numbers after I dialed. This has also been resolved.
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- One Hit Wonder
- Posts: 1
- Joined: 10/29/2017
- SIP Device Name: SPA122
- Firmware Version: 1.4.1SR1
- ISP Name: Tecksavvy CABLE
- Computer OS: Windows 10
- Router: Linksys WRT1900ACS
Re: SPA122 Setup Guide
Hello,
I have recently switched from BELL DSL to Tecksavvy CABLE and can't get my CISCO ATA to work. I'm wondering whether my Linksys WRT1900ACS router isn't letting traffic through? I've configured the ATA122 using the parameters shared here and am at a loss. Not sure who to ask for help or where to go. Any ideas would be welcomed!! Thanks.
I have recently switched from BELL DSL to Tecksavvy CABLE and can't get my CISCO ATA to work. I'm wondering whether my Linksys WRT1900ACS router isn't letting traffic through? I've configured the ATA122 using the parameters shared here and am at a loss. Not sure who to ask for help or where to go. Any ideas would be welcomed!! Thanks.
-
- Technical Support
- Posts: 3495
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 11 Pro
- Router: Asuswrt-Merlin & others
Re: SPA122 Setup Guide
Can you be a little more specific please? What isn't working?saunders000 wrote:Hello,
and can't get my CISCO ATA to work. .
Registration?
1) What does the registration status in the ATA indicate?
a) Ensure whatever modem/router combo you're using with Teksavvy is in bridge mode.Linksys WRT1900ACS
b) And try disabling SIP ALG
Click https://www.phonepower.com/mediawiki/im ... 00AC09.png
c) Then reboot modem-->router (wait for it to be fully up and transmitting data)-->ATA in that order.
That's always the proper device reboot order.
2) Are you getting 1-way audio issues? Visit viewtopic.php?f=8&t=20532
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