Caller ID display

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Caller ID display

Postby seagame2001 » 11/13/2017

Hello

I just switched from Linksys ATA to other Linksys ATA due to the old one die

I have a problem caller display with incoming call no caller display at all

Any suggestion to fix it?
seagame2001
Tried and True
 
Posts: 394
Joined: 11/27/2010
SIP Device Name: Linksys PAP2T
Firmware Version: Groundwire
ISP Name: 3web
Computer OS: Windows 7
Router: Dlink-DD-WRT
Smartphone Model: iPhone 4
iOS Version: 5.1.1

Re: Caller ID display

Postby Liptonbrisk » 11/13/2017

Login in to your ATA and navigate to Voice -->User(FPL)-->Supplementary Service Settings --> CID Setting

Ensure CID setting is set to "yes".

CWCID Setting should be set to "yes" too.

Test by calling your FPL number using Fongo Mobile on smartphone.

Then in your ATA under Voice-->Line (FPL) status, check Last Caller Number. If your Fongo Mobile number is listed, then the ATA has received CID info.

If the issue persists, then the problem involves your phone--or possibly a compatibility issue between your phone and your ATA.
You may need to change Ring Waveform and Ring Voltage under Voice-->Regional-->Ring and Call Waiting Tone Spec

Try Sinusoid for Ring Waveform and 90 for Ring Voltage. Ring Frequency is typically 20.
But you should be checking with the customer service department for your phone for the proper voltage and waveform. I do not accept responsibility for bricked phones (or ATAs).

Lastly, if you have a fake ATA, you should expect problems: http://voipfan.net/other/fakepap2.php.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Posts: 1582
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:5921EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin

Re: Caller ID display

Postby seagame2001 » 11/14/2017

ATA is real as I checked it already thanks

I check every thing it look good but this no caller ID

Yes I checked on ATA there was last call number showed it

I will connect different phone see what happen
seagame2001
Tried and True
 
Posts: 394
Joined: 11/27/2010
SIP Device Name: Linksys PAP2T
Firmware Version: Groundwire
ISP Name: 3web
Computer OS: Windows 7
Router: Dlink-DD-WRT
Smartphone Model: iPhone 4
iOS Version: 5.1.1

Re: Caller ID display

Postby Liptonbrisk » 11/15/2017

There's a related thread over here: https://www.dslreports.com/forum/r22220 ... w-PAP2T-NA.

Again, I accept no responsibility for bricked phones, especially due to improper voltage settings.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
Technical Support
 
Posts: 1582
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:5921EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin


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