Message waiting Indicator not working

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Message waiting Indicator not working

Postby tocnaza » 04/17/2019

I signed up a friend with Fongo Home Phone last month. Porting the old number and setup went smoothly. However, the HT-801 keeps signaling (the blue phone icon flashes slowly) that Fongo has a voice message. A message did exist, but it was retrieved and deleted. Now the HT-801 keeps indicating to all the handsets that there is a voice message .... CONSTANTLY. I rebooted the HT-801 but the phone icon eventually starts to blink slowly again. I opened a ticket several weeks ago when this problem first appeared. Support did not know what the problem was. Since then, dialing *98, no longer accesses the voicemail system ... just "dead air" is heard ... no voice comes on. Anyone know what is happening? My friend keeps thinking there is a message to retrieve and is driving her nuts!

Update: Ater about 24 hrs, the blue phone icon on the HT-801 stopped flashing slowly. No more message waiting indication!
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Re: Message waiting Indicator not working

Postby mh1983 » 04/19/2019

Glad it's sorted now and hope it stays that way!
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Re: Message waiting Indicator not working

Postby Jake » 04/19/2019

The MWI has always been terribly slow on all of Fongo's products.

My suggestion would be to get the messages emailed to you instead or the light will drive you crazy eventually :shock: :?
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