Hello
I ask to cancel my account fongo home phone.sent a ticket company reply a confirmation.I confirm then I have received my account has deleted but the device ht-801 bought with the subscription has not reset then I cannot change the admin password.I did the reset procedure but anything change
fongo home phone
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Roger
- Just Passing Thru
- Posts: 4
- Joined: 12/05/2022
- SIP Device Name: handy tone 286
- Firmware Version: Program-- 1.1.0.26
- ISP Name: b2b2c
- Computer OS: windows 11
- Router: TL-WR940N
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Liptonbrisk
- Technical Support
- Posts: 3071
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: fongo home phone
I’m pretty sure there’s a way to fix this issue yourself, but I’m not sure if Fongo would be upset if I posted it.
So, you’ll have to submit another ticket and request that they remove the provisioning server info from your ATA.
So, you’ll have to submit another ticket and request that they remove the provisioning server info from your ATA.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.