two voip providers one adapter

Share your tips, tricks and best practise ideas for Fongo services in here!
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

two voip providers one adapter

Post by flomar »

Can you tell me or is anyone in the situation to have two voip providers on the same adapter, I mean one phone no. with "vbuzzer" and one phone no with "freephoneline"?
Can grandstream ht502 be setup for that situation or not, did anyone try?
I am curently with vbuzzer. I don't want to leave them, they are ok; I have more 10 month with them, but I like to take advantage from freephoneline offer and two have a second line just in case!
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: two voip providers one adapter

Post by laurent »

The HT502 is a dual-line adapter, so you could have port #1 connected to your FreePhoneLine account, and port #2 connected to your VBuzzer account. They'll operated entirely separate, so you could be having two phone calls at the same time for example. The downside is that you need two phones, and use one phone for one account and the other for the other.

What you can do however is go register a free account on pbxes.org . They will run a PBX (phone switching system) for you. Up there you can register multiple trunk lines (voip providers) with multiple extensions (SIP phones, PSTN lines etc). And the you mix it all up so that all extensions ring on all trunk lines, and you pick your preferred outbound trunk for regular calls. You can even setup rules and the like. Very interesting to play with.
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: two voip providers one adapter

Post by flomar »

Thank you for response" laurent"; there will be no problem to have two phones, a phone is cheaper like a adapter (and I have a Panasonic one for spare), I am glad that is possible so I can pay for freephoneline that $50 to send me the settings for registering my adapter with them, I have now phone1 setup for vbuzzer, so I guess that phone2 will be ok to setup for freephoneline not only in the sequence you told me.
Regarding to play with my adapter I prefer no to do, I am not so familiar with the device; when I applied for vbuzzer they sent me the adapter already prepared just plug and play, no hassle.
Despite that freephoneline told that is possible I was a bit skeptical because initially vbuzzer told me that phone2 is useless, after I told them that freephoneline claims that is possible to setup phone2 for them if the adapter is unlocked, they replied that they sent me the adapter unlocked and gave me the reference for settings their forum for setup for vbuzzer but they never told me that is possible. I think that the two passwords are "admin" and "123" is it correct?
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: two voip providers one adapter

Post by laurent »

123 is the default "user" password, and "admin" is the default administrator password. Be advised that you will need to setup the correct port forwarding rules and setup to work with 2 sip accounts at the same time. Nothing complex, but it falls just out of scope of your typical "howto" guide.
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: two voip providers one adapter

Post by flomar »

Yes, I already wrote them to be careful when they will send the settings,and when I will place the order I will try to remind them again. I didn't have time yet to check whether or not my ata is unlocked as vbuzzer said, hopefully it is. I will post my experience as soon I will have it done.
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: two voip providers one adapter

Post by flomar »

Checked it and it is not locked.
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: two voip providers one adapter

Post by flomar »

laurent wrote:The HT502 is a dual-line adapter, so you could have port #1 connected to your FreePhoneLine account, and port #2 connected to your VBuzzer account. They'll operated entirely separate, so you could be having two phone calls at the same time for example. The downside is that you need two phones, and use one phone for one account and the other for the other.

What you can do however is go register a free account on pbxes.org . They will run a PBX (phone switching system) for you. Up there you can register multiple trunk lines (voip providers) with multiple extensions (SIP phones, PSTN lines etc). And the you mix it all up so that all extensions ring on all trunk lines, and you pick your preferred outbound trunk for regular calls. You can even setup rules and the like. Very interesting to play with.

Today I paid $50 for configuration settings, and I was not able to make it working, I have on line1 vbuzzer and on line2 freephoneline.
I contacted customer or technical support also i wrote to freephoneline but their phone help didn't work, and now they sent me to Rogers or to device manufacturer or to reset factory default, any ideas, or can smb help.They say about port 5060 might be bloked by Rogers but that port is used by vbuzzer in their line1 setup you can check it here-http://forum.vbuzzer.com/viewtopic.php? ... 52bd63e6a8 -I read that i have to use 5062, I used, no luck, so at this moment I am stuck I don't know whether or not a reset will be helpfull or I will mess my vbuzzer settings too, right now vbuzzer is working despite that the device is shown not registered when i am login into it.Unfortunately people who advised that it can work with two provider seemed that they didn't know what they were talking about they were speaking only based on their assumption only,(I am sorry if I look rude but after 4 hours I am getting a bit frustrated), not on a fact that they tested or alike, can you help sending me the configuration that will work?Thank you :geek:
tbrummell
Tried and True
Posts: 330
Joined: 09/21/2010
SIP Device Name: PIAF/Mitel/PolyCom/Cisco
Firmware Version: Asterisk 1.8
ISP Name: Rogers
Computer OS: CentOS/Windows2008/Win7/Android
Router: pfSense/Neoware thin client
Location: Ottawa

Re: two voip providers one adapter

Post by tbrummell »

Just to prove it can be done, my PAP2 has line 1 registered to my Asterisk server, and line 2 registered to CallWithUs. I guess the moon and the sun were all lined up in a row for me to have it work the first try.
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: two voip providers one adapter

Post by laurent »

Flomar, please don't post your question in every thread. Not only is it bad forum etiquette, but we're more likely to ignore you if you get too, dare I say, aggressive in your method.
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: two voip providers one adapter

Post by flomar »

I am sorry if you get it like this, I have already apologized if I might have looked rude, please just check some postings, I know that it looks pushy, bur I wished to have it done yesterday when I allocated more than 4 hours to fix it.I was very upset when they sent me to Rogers or manufacturer, and before I paid I asked on each site that I posted now about the possibility to have two providers and one ata.So it was normally to post on each site. If you consider that you will not like to help me, that is, you don't owe me anything,just ignore me, I can take it, sooner or later I will solve by myself if it is possible, if not, $30-50 to pay for a new ata is not a fortune and I am not so poor and I still have vbuzzer working flawlessly - it says you get what you pay.
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: two voip providers one adapter

Post by laurent »

no on it's okay you asked on my blog too! What I mean is that you copy pasted your question on two separate threads on this forum. We real all forums, don't worry :)

About FreePhoneLine helping you (or not), I must tell you that they only support the Grandstram HT-286 ATA. If you have that, or if you buy it from them, they will assist you through all steps required to make it work.

If, like most of us here, you buy something else, then well, we're on our own. The 50$ charge only buys you an SIP account, it doesn't come with support.

I am certain you will not need a new ATA. I have the very same model, HT-502, and Funkytown also has one. We're both very satisfied and it works really well. VoIP is complex and lots of things can go wrong. I also spent many hours to make it work right, but my perspective for this was that it's a hobby, a fun project! So it didn't really frustrate me that it didn't work from the start.
flomar
Quiet One
Posts: 43
Joined: 10/17/2010
SIP Device Name: grandstream ht502
ISP Name: rogers
Computer OS: xp
Router: belkin fsd75230-4

Re: two voip providers one adapter

Post by flomar »

I am happy that you managed it to work for you, but now in addition my vbuzzer doesn't ring so I need to restart the ata, that was one of their glitch using their service (once in a while the phone doesn't ring), now from yesterday I needed to restart 3 times because when I tested the phone doesn't ring, it happened this morning too so now is more frequent( I have an answering machine that I had to monitor every hour for my work).And I didn't change anything on line1, is there any prompt solution? What did you decide can you send me your ht502 settings for line2 for freephoneline.Thank you! :)
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: two voip providers one adapter

Post by laurent »

I've posted my guide here:
http://forum.freephoneline.ca/viewtopic ... 8463#p8463

These are the settings I use. The only change you need to make is to set the port to either 5060 or 5062 depending which account you're setting up.