Online purchases and account balance!

[rumil]

What about real free local calls?
As of this morning I am unable to make or receive any calls even to local number (no long distance). Caller to my FPL # get the message that there is insufficient balance to place the call. I get same message if I try to call out using my FPL. I use Linksys ATA.
Has the free local service disappeared?

lately I was having issues with Voicemail, DTMF & now the whole phoe line.

Please advise
regards

[FONGO_steve]

Rumil,
I have removed your post from the section you posted in about the online account balance. Please be sure to read the rules and refrain from thread hijacking.

What voicemail and DTMF problems are you having? We'll have to look into those on a case-by-case basis, as both systems are working fine system wide right now.

The error calling into your number will be fixed momentarily.

[kevingamble]

same issue here - people calling get account balance message and same when placing outgoing calls

[rumil]

Hi Steve
Sorry about that...was not intentionaly hijacking. For some reason I thought upgrade happened over this Sunday

Please let me know if I need to provide any more info.
DTMF issue is that I cannot sucessfull use extension when I call to the numbers that requires extensions to be entered.
Voicemail issue is indicator does not come on.

Call out or in (new issue) as you said will be fixed shortly...so thank you so much

Onec again sorry about incorrect posts

[FONGO_steve]

If you want to PM me your number I can take a look promptly this morning for you!

Also, in your PM please provide one call log example of a call with failed DTMF so I can find it at my end.

Thanks

[jackliu]

For any incoming or outcoming LOCAL calls, I got the same message this morning: not enough account balance,
Did you upgrade your applications without testing?

Thanks

[jackliu]

My freephone number is 6473676417 in toronto.

Thanks

[tomtong]

I have the same problem and called customer service. They are looking into this.

[ka3ax]

I have the same problem from this morning, please fix it. 416-xxxxx

[FONGO_kris]

This is a temporary bug this morning, not related to this topic. Please see: http://forum.freephoneline.ca/viewtopic ... 55&start=0

[jackliu]

My phone is OK now, thank you!