I can't run Freephoneline softphone

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archiwei
Just Passing Thru
Posts: 2
Joined: 10/08/2010

I can't run Freephoneline softphone

Post by archiwei »

I downloaded the softphone and installed. But nothing happened when I double clicked the icon. Anything conflict with my computer? Please advice. Thanks.
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: I can't run Freephoneline softphone

Post by FONGO_kris »

Try reinstalling Java with our software phone, since our software is completely java-made any inconstancies in your libraries can cause it not to run.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
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EWIND
Just Passing Thru
Posts: 2
Joined: 10/25/2010

Re: I can't run Freephoneline softphone

Post by EWIND »

same problem on my win7 system

error message: could not find the main class vonix/ua/MainWnd
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EWIND
Just Passing Thru
Posts: 2
Joined: 10/25/2010

Re: I can't run Freephoneline softphone

Post by EWIND »

admin, can you help me?
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User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: I can't run Freephoneline softphone

Post by FONGO_kris »

That error, could not find the main class vonix/ua/MainWnd, points towards an error with your Java library. Do you have your PATH setup pointing to the correct Java folder?
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
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