Custom voicemail Greeting not activating

[kyhotr]

I have gone on to record my custom greeting, confirmed with # and then *** to exit the call. When I call in, the greet played was not my custom greeting but the standard "the person you are trying to reach...". Does anyone know if there is a preferred way to select a greeting? thanks in advance.

[FONGO_steve]

Can you PM me your number? I'll take a look when I return to the office first thing tomorrow morning.

[manno81]

Can you PM me your number? I'll take a look when I return to the office first thing tomorrow morning.

I have the same problem I cannot put in my greeting message its always the standard voice message. Can someone help me with the problem.

[amakarski]

I have the same issue. Changed all the greetings. When I dial *98 and play the greeting, it's what I want. When I call my number and it goes to voice mail, I still hear the standard robotic "the person you're trying to reach is unavailable". I spent probably 2 hrs trying to fix that. What did I miss?

[voipking]

Seem like a common problem; I'm having the same problem where I can't set the custom voice message and only the standard message plays. How can I make a custom recording work? Can you please help???? THanks!

[FONGO_kris]

voipking,

Could you please PM me your freephoneline number and I will rectify this right away.

[cpbl]

My softphone setup works calling to other numbers.
But when I dial *98 etc etc and record a personal greeting, I end with #, and then when ostensibly playing the recording back to me, it just gives me endless fuzz and random noises (ie that go forever, not just my recording length). So... is the whole feature broken right now?