Unable to make phone call

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kvh
Just Passing Thru
Posts: 18
Joined: 10/25/2010
SIP Device Name: LinksysPAP2T

Unable to make phone call

Post by kvh »

I am unable to make a local call. When I dial the number a message states "the number is not covered by our plan". My call log states "Unable to match in tariff rates". Why is this happening and how can it be fixed?
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Unable to make phone call

Post by FONGO_kris »

Please see our global announcement above this one: http://forum.freephoneline.ca/viewtopic.php?f=4&t=1905
Kris
Logistics & International Purchasing | Fongo
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