Can't connect to login server

[andrewmartin130]

Hi, from last 04 days i am having problem that shows me "Can't connect to login server"
I already reset the ATA, checked all my settings but do not know.
May be this is from FPL Side,

If there is something i should change in settings

Thanks

[andrewmartin130]

Hi Sorry forgot to mention ,
It connect it self after some time, some times after 30 minutes, 20 minutes etc

Thanks

[FONGO_steve]

I'll presume your ATA is behind a router? If so, have you tried the ATA connected directly to the modem? Assuming it's an unbridged modem providing DHCP.

Do you have any port forwarding setup in the router for the ATA?

[andrewmartin130]

Hi,
Thanks for the Reply

actulay this is connected directly to the modem of Bell "2wire"

I don't have any port forwarded do i have to? but from last couple month i had no problem.
help will be appriciated

Thanks

[laurent]

The Bell 2wire modem is actually a modem, a router and a wireless access point all packaged together into one single box. You will need to use either port forwarding (i know the 2-wire can do it because I've done it, but I don't remember exactly how), or use some automated configuration such as STUN, if available in your 2wire modem-router and in your ATA device.

However this shouldn't influence your problem of not connecting to the server. What ATA model is this?

[andrewmartin130]

Hi,
i have PAP2-NA
with the same ATA my Acanac line is working without any problem,

I just find out that the problem occures when Registration expires, and it does not register again itself.

I need help please
Thanks

[Bob]

Hi,
i have PAP2-NA
with the same ATA my Acanac line is working without any problem,

I just find out that the problem occures when Registration expires, and it does not register again itself.

I need help please
Thanks

Hi guys, I'm the lucky follower of this one with the same number that had porting issues. Funny story is - _same_ PAP , but old number - works fine.
Please help. I need my phone close to 24x7.

[Jake]

The only way I managed to get my PAP2T to stay connected behind my Bell 2Wire modem was to change the registration time right down. I started with it @ 60 seconds and slowly changed things and found that I could make it up to 300 seconds. Any number over that and it would loose connection after a while.

The other problem I had like this was when I first got my PAP2T and config file. I would occasionally turn on the soft phone, or also connect a x-lite soft phone, while I was playing around. This would mess up the registration also as you can only have one device connected at a time.

[Bob]

The only way I managed to get my PAP2T to stay connected behind my Bell 2Wire modem was to change the registration time right down. I started with it @ 60 seconds and slowly changed things and found that I could make it up to 300 seconds. Any number over that and it would loose connection after a while.

The other problem I had like this was when I first got my PAP2T and config file. I would occasionally turn on the soft phone, or also connect a x-lite soft phone, while I was playing around. This would mess up the registration also as you can only have one device connected at a time.

It looks like my pap had some issue .. well time to upgrade to grandstream . The problem is - line 1 isn't working properly any longer

[andrewmartin130]

The only way I managed to get my PAP2T to stay connected behind my Bell 2Wire modem was to change the registration time right down. I started with it @ 60 seconds and slowly changed things and found that I could make it up to 300 seconds. Any number over that and it would loose connection after a while.

The other problem I had like this was when I first got my PAP2T and config file. I would occasionally turn on the soft phone, or also connect a x-lite soft phone, while I was playing around. This would mess up the registration also as you can only have one device connected at a time.

Thanks I will try this

[andrewmartin130]

Hi,
I have tried everything, i did forward ports, use DMZplus mode, change register time! nothing works., also changed the line 1 to line 2.
it does register when i open the web of my pap2-na and save settings (it means it resets right?) or if unplug and plug back the pap2-na.

i was thinking may be this is my unit not good anymore, but my other ACANAC line is working fine on either line 1 or 2, with or without port forwarding.

please help.

Thanks

[westalex]

I also started to experience the same problems too for the last 4 days. The problem seems to be intermittent... I have a PAP2T. For no reason, the ATA can't seem to register... Everything was working fine before.. nothing has changed in terms of settings... I doubt it's the ATA as it is only 2 months old.

[Casper]

Does anybody has resolution yet?

I also having similar issue recently. It happen intermittently especially after phone call got random diconnected halfway.
Nothing changed on my setting for the last couple of years.
Please help...